I placed a custom order with Sarah on March 16th. The site said it would take 4 weeks. After that time period and no diapers, I emailed her. She responded that they were in the batch she was working on and would be out the next week. So, that time comes and passes, no diapers. Emailed her again. She responded that she had been sick and was getting caught up, etc. I waited. No diapers. I checked her site and there was an update saying that all customs would be out by x date or refunds would be issued. I emailed her to say that I would happily take a refund and she could just forget about my diapers. She responded that the diapers had been mailed, but she did not give me a delivery confirmation no. I emailed after a few days asking for a dc. No response. Emailed again. No response. Emailed a different addy. No response. I was getting very concerned that I would be without diapers or money. Finally, I got a response and Sarah said she had been in the hospital, had health problems and appointments for her new baby so she was slow in responding. She also said my diapers had been sent but had been returned to her for insufficient address. She refunded my money in full via Paypal the same day (June 3rd.)
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