I bought an embroidered Fuzzi Bunz from Royal Majesty Ware, and my experience was just ok. I emailed to inquire about a custom order, and the WAHM asked me to pick out my embroidery; I sent her my choice that same day and then didn't hear back from her for two weeks, despite a follow-up email I sent. I sent her another email asking if she still wanted my order, and she said yes and gave me a shipping date. The day AFTER the shipping date, she emailed me to tell me that not only had my diaper not shipped, but she didn't even have the embroidery I picked out, so the diaper hadn't even been made yet. The diaper did finally arrive almost two weeks later, and while I wasn't thrilled with the quality of the embroidery, I was just glad to finally get the diaper.
All in all, I did eventually get the diaper I ordered, and it was a good deal. However, I simply can't recommend this business based on the quality of customer service I received.