It is an awesome, awesome book. I wish all teachers ran their classrooms as wisely and humanely as Goertz does on a daily basis. She basically talks through the process of integrating "difficult" children into a Montessori classroom. Several of the chapters brought tears to my eyes.
The title of the book is "Children Who Are Not Yet Peaceful"http://www.austinmontessori.org/donn...oertz/book.htm
You can read chapter 9 on her website.