Well, I had a really bad FMBG experience. I wasn't going to post a bad review, but then I decided that that's what this forum is for.
I bought an instock AIO, and the print leaked dye on to my daughter's clothes when she peed in it, as well as onto the other diapers in the wetbag. No big deal, I just thought I could get another shell.
Terri was very nice and said she would replace the diaper shell, as I obviously didn't want it leaking red onto everything whenever Lucy would wear it. So, I sent the defective shell back to her. (Though I had to pay shipping, which I didn't think was right - it wasn't my fault the shell was defective.)
Then, weeks went by. Terri said she was going to ship it, but it had been at least 2-3 weeks. I PMed her and she said she needed my address. So I sent it (again), and she said she would send it right out.
Another week went by, still no shell. Terri said she sent it, but it must have "gotten lost in the mail", as she didn't get DC for it, or even get priority shipping, even though by this point I had bought the original shell nearly 2 months earlier. BTW, that diaper never showed up. I was stunned that she would make a customer wait for weeks and then not even spring for priority mail.
Finally, I got another replacement diaper. It is very pretty, but it fit Lucy for 2 weeks before she outgrew it.
She could have worn it for months, but we had spent all that time waiting. So, I spent 25 bucks and 2 months waiting for a diaper we used about 5 times.
The diapers are great, but the customer service was really lacking, and I doubt I will order from her again. It was just waaaay too much hassle for one little diaper. I have bought some FMBG diapers off the TP, and they all have been beautifully made. (I'm saving 'em for this next baby!) I love her designs, and the diapers are great - very absorbant!