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OT- need help with computer virus. Anyone? Please!  

post #1 of 2
Thread Starter 
So DD wanted a haircut and we were looking up hairstyles yesterday. I think I clicked something I shouldn't have because the computer started acting really strange. Well, today when I got home (we leave the computer on all the time) there was a website up in Explorer (we don't even use IE!!) that was.. um... rather racy to say the least.
I ran virus scan and it's only coming up with 1 progfam that is a potential threat and it won't delete it. But I keep getting these (fake?) pop-ups from IE that say I'm infected with worms and trojan horses. The computer is freaking out. I'm getting all kinds of pop ups and security warnings.

I didnt know what to do, so I deleted all the cookies, files, history, etc from IE and from Firefox (what we normally use) and browsed around to see what I could do.... well, for some reason our firewall was turned OFF! (Probably DH downloading something for a game and forgot to turn it back on! UGH!!!!)
I turned it on, but I'm at a loss.
HELP!!!

Manda
post #2 of 2
Can you call the company that made your computer? Usually they have 24-hour help lines that you can call, and the guys there will walk you through how to fix stuff like that. Check out your user manual--there should be an 800 number in there somewhere.
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Mothering › Forums › Archives › Pregnancy Archives › November 2007 › OT- need help with computer virus. Anyone? Please!