Quote:
Originally Posted by smartycat 
Thanks Mahrens for the swift reply. Maybe you replying first is a sign we should go with them. I am very interested in donor #197, which is the donor you used, right? Of course, from the catalog the only thing that interests me is his Polish heritage. Being 100% pure-bred Polack, that is something I have been looking for in a donor.
I guess I'll just keep trying. Is there a better time of day to get ahold of her? Or do you always have to leave a message and she will call you back?
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Hey, Smartycat! I have to say, Joanne is quite an interesting character but she's always been great and come through for us when we need it. She's been great about suggesting alternate donors when our first choice isn't available, and she's gladly shipped out very last minute when we've been in a pinch.
My advice is to get the paperwork all filled out and faxed in, then try calling, later in the afternoon seems to be the best. Remember, Chicago is on Central time, so early in the morning she's not usually there. We've found that ordering in advance, even if you're not exactly sure when you need the shipment is the best way to ensure that you get your first choice donor.
As much as I hate to say it, money is a major factor for us in determining what bank we went with, and there just isn't anything out there that's a better value than Midwest. They are missing some of the bells and whistles of other banks, but I love that they will ship to your home with no issues, and you can't beat the price.
Hope this helps!
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