shipping
we use midwest with home inseminations. we always get a 7 day dewar that is overnighted to us, and already contains the liquid nitrogen inside. it looks exactly like the standard dewar that you see in pictures online, complete with basket and straws that hold the vials.
joanne will call you the morning your shipment is to go out and give you the fedex tracking number to track the package online. usually by 5pm, it will be scanned into the fedex system, and you can track it from there. it's guaranteed to be delivered by 3pm. mine usually shows up in the 2 o'clock hour.
there is not a dewar deposit with mwsb. the price of shipping also includes the return shipping. we get the tank delivered overnight via fedex, and the return is also fedex, but second day. again, paid for. you just have to affix the return label.
we have never had any problem with the dewar or the fedex service. i think there is a $25 late fee per day beyond 7 days if the dewar is not returned in a timely fashion. if you are having issues, call joanne. she seems really easy to work with.
we choose mwsb over nw, mainly due to to shipping charges, vial fee, and the dewar deposit. although mwsb is a small place, we have had nothing but the best personalized service. my words of wisdom would be to nice and patient with joanne in your interactions with her. of course that's general knowledge - you never want to burn any bridges, you know?
good luck!
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