Romana--
Yes, of course you want to hear something, some explanation about why something was done. Unfortunately, the problem seems to be that way too many HCPs (incl. mws) have 2 issues with this:
1. THe current 'standard' for client-provider relations is heirarchical. The HCP is situated 'above' the client, is 'in charge' of things. A basic rule of maintaining authority is to be beyond questioning....start explaining, and then you have suddenly made yourself your client's equal forgoshsakes!
2. Many HCPs in my experience just DON'T KNOW 'why' they do something. NOt really....they haven't analyzed it too much. It is 'the way I was taught'; it is 'the way it's done here'; it is 'something I feel comfortable doing, and I'm not really comfortable with doing nothing' (which ties back into the heirarchy thing...because another way of maintaining authority is to 'do' things to another, things they don't know how, or cannot do for themselves). Often they just don't have a real good reason! And they go along and do things the way they do, comfortable in their place in the client-provider heirarchy where they are 'boss'...and feel happy to be 'helping women/babies'...and when questioned, are faced with the deep discomfort of having to actually THINK about it! Realize that especially in a hospital setting, drs and staff have were first given an education, and then had it followed up with daily work experiences, in which they had to swallow their own questions, deal with their own revulsion for the way things are done when they instinctively felt it was wrong...and so forth. These people have been deeply conditioned through their training and daily work to 'go along to get along' and to accept the rewards offered (money and power) that are supposed to help keep one 'happy': that is, with any private questions and misgivings quiet and suppressed.
So...you ask a question...and then maybe they are simply confronted with their own love of authority and will not 'stoop to your level' to answer. After all, acknowledging a question entails giving the asker as much respect as you want for yourself. Or maybe they are also confronted with doubt...because they don't know an intelligent reply. Or maybe also confronted with the world of hurt and anger they are keeping contained, made up of all the questions and bad feelings they had throughout their training and daily work, that they have been forced to suppress.
I have seen in my life that many if not most people really despise being questioned--and this goes triple for 'authorities'. I can't tell you the number of times that I have been severely 'slapped' for asking questions...even questions I asked in all innocent curiosity, only wanting to understand! A question is a threat, and again this goes triple or more for 'authorities'. That threat is a threat to their authority itself, a threat to their presumed power base. ANd on a much more personal basis, a question can be a serious threat to an individual's house of cards that is their fragile ego.
Mind you, if it's not obvious, I'm not approving of any of this

I'm just saying that this is the way it seems to be.