I placed an order for a pair of knit wool pants from Marnie on July 18. I have two pairs from her already that I REALLY like. I received an email stating that my pants had shipped on 8/30. Shortly after that, Marnie went into the hospital for pregnancy complications.
I did not receive the pants and knew Marnie was in the hospital, so I figured I'd be in contact with her about them once she was home and healed. She did email on 9/25 to say that the pants were returned for mangled postage and that they would be mailed again shortly, but that the printer was broken and it would be awhile before she was able to print postage.
On 9/27 I emailed saying that I was going out of town the first week of October and was wondering if she would be able to mail them so that I would have them for our trip. Unfortunately, she was not able to get to her emails until the 29th (a new baby doesn't allow for much computer time, which I completely understand), but she said she was hoping to get to the printer soon.
I replied saying that was no problem if they didn't make it in time for our trip to which she replied that she was now out of printer ink and would have to order some, but that the pants should be waiting for me when I returned from vacation.
On October 11, I emailed saying that I would be willing to send a postage paid netstamp (I use stamps.com) so that Marnie wouldn't have to worry about printing new postage. She replied saying the pants had been mailed on the 9th. I received them the following Friday (October 15) with the original label (printed on 8/30) still attached.
I have stamps.com and to my knowledge, it is not possible to reprint a label on a later date. Reprinting is only allowed immediately after the original is printed (and only if there was an error while printing). I could be mistaken, though.
The pants were beautiful, but unfortunately they were just a tad too small for my dd so I had to sell them.
They went to a loving, though.
The end product was gorgeous and I realize that is must be VERY hard to run a business with pregnancy complications and a baby born 4 weeks early. The wait for the pants which was mostly because of postage issues did seem like a bit much, though.