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University hospital: pump in the bathroom!?!  

post #1 of 19
Thread Starter 
I am floored.

I had been planning for this outing, away from my 9mo dd, for weeks. Making sure i had enough EBM in the freezer, making sure I had my pump all packed up, coolers, bottles, etc... I never thought that my problem would be finding somewhere to pump at the hospital. Its a HUGE university hospital-a children's hospital for that matter. After seeing my grandma off to surgery (later than expected) I was in urgent need of pumping. So I asked the ladies at the information desk if they had a lactation room. They just looked at me kinda stunned, and then one of them said "no but theres a family restroom". I was a little surprised by her suggestion, but it didn't anger me. I just figured maybe she was misinformed, new- whatever. So I explained that I felt that the bathroom was an unsanitary place to prepare my dds food.....there must be a lactation room? She again said no. I asked her of she could call and check into this, she did with no luck. So I thanked her for her time and left for another area of the hospital. I ended up inquiring with 5 other people and they all had the same suggestion. The bathroom!!! I just could not believe this at a university hospital-A place of higher learning! Finally, I went back to the surgery area and asked to talk to the manager. She suggested the same thing. I told her too, that the bathroom is unsanitary, not a place to prepare a meal, etc..... Finally, I just sat in the hallway, facing the wall and pumped there. I was away from dd 16 hours yesterday and only managed to pump 7 oz. I just couldnt get a lot of milk out sitting in a busy hallway (going to the car was not an option) My breasts are still sore today.
I am still completely floored by this. I am a nurse at a smaller hospital and we have a lactation room- or we will at least find a conference room for the mother to use. I will be addressing this, calmly and assertively, I just need to figure out who to go to.
I cant imagine how many mothers have had to pump in the bathroom.
post #2 of 19
My guess is that they heard "lactation room" and knew they didn't have anything called that. It's astonishing how incapable some people are of thinking outside the box. Did you ask about a quiet room with a chair and a power supply?
post #3 of 19
Thread Starter 
Quote:
Originally Posted by sapphire_chan View Post
My guess is that they heard "lactation room" and knew they didn't have anything called that. It's astonishing how incapable some people are of thinking outside the box. Did you ask about a quiet room with a chair and a power supply?
Yeah, when I first said lactation room they looked confused, so I explained that I needed a semi-private place to use the breast pump. I told them anything would do, an empty conference room, a sleep room, a closet. . . whatever, I could make it work I had a really long, descriptive post typed earlier, but it was lost so I just typed this up real fast. I guess I was just really surprised a hospital of that size, didn't have more experiences with lactating mothers. I mean, they have like, 10 coffee shops, book stores, libraries, heck... they even serve sushi I just assumed they would have an area for this. Or at least another suggestion besides the bathroom. I was even more surprised that each person suggested the bathroom. i could see one or two people suggesting it but EVERYone did.
post #4 of 19
I would have asked at the maternity ward and then the ped floor. And if that didn't pan out, I'd appeal to the chaplain and/or the hospital social worker.
post #5 of 19
Thread Starter 
Quote:
Originally Posted by jocelyndale View Post
I would have asked at the maternity ward and then the ped floor. And if that didn't pan out, I'd appeal to the chaplain and/or the hospital social worker.
I did ask about the mother baby unit a couple times but they said that wasn't an option (since I wasn't a pt/didn't have a child there.) I didn't think about the chaplain or social worker though......
post #6 of 19
Wow they didn't even offer a patient room? Each and every hospital has small areas, or offices they could have offered. Sorry you went through this. Seriously, the bathroom is still prevalent. It's strange though, I have noticed in most parents-type magazines they often suggest the bathroom as a place to pump, and to utilize that. Or they used to, I haven't read much main-stream stuff because they p*ss me off -- I'll stick with Mothering.

Yeah good idea about the Chaplain, I'll remember that if I am ever in a hospital for an extended time. Anyway, my typical experience with Catholic priests is they don't mind the breastfeeding one bit (and I am typically only around Catholic clergy). However that could vary man to man, woman to woman, chaplain to chaplain. I can't see any Holy wo/man denying a woman a place to prepare her children's food though.
post #7 of 19
Sorry you had to go through that That does seem odd for such a place Maybe raising some awareness will benefit the next mama.
post #8 of 19
Thread Starter 
Thanks for th support Really, that was all I was looking for posting over here. I was 2 hours away form my babe, my grandma just went in for a very major/daunting surgery, my breasts were ready to explode, and I felt kind of lost or whatever- trying to find a place to pump for over an hour. And it was just the way everyone acted when they were talking to me about finding a place. They were talking in a low voices, squinted faces, as if they were really uncomfortable. And one after another recommended the bathroom.....one lady even said "oh, I know where" and walked me to a single stall bathroom and opened the door. It smelled gross. . . and I know she meant well. . . but thats what bothered me- thats the norm with bfing.


thanks again......
post #9 of 19
I'm so sorry you had that experience. Frustrating enough at any time, but when you are already stressed by illness in the family, and you are engorged and away from baby longer than normal, it would make it all worse.

Just to let you know that you were NOT asking for the moon...

Our University Hospital put in a dedicated lactation room about 4 years ago. It is just off of the maternity ward, but accessible through a atrium with trees. (You don't have to go through the maternity ward, for security reasons). Any employee or visitor could use the room, to pump or breastfeed.

The office of the materinty ward manager (and IBCLC) is right beside it - so it even has LC support right at hand!

Our hospital is well on its way to being BFI (we will be filig our certificate of intent soon) so this is one of the requirements - plus all employees are inserviced on bfing - so even the janitors should know about this room and be able to send people to it, if they were asked about it!!!

I hope you decide to write up your experience and send it to customer relations and the administration of the hospital. It is important that they know about this. I'm sure there is some kind of local or state breastfeeding coalition that is working on issues like this, that would also like to know about your complaint, and would love to have your support in lobbying for these kind of things.

Where are you?

Janice
post #10 of 19
Quote:
Originally Posted by ~threemoons~ View Post
Yeah, when I first said lactation room they looked confused, so I explained that I needed a semi-private place to use the breast pump. I told them anything would do, an empty conference room, a sleep room, a closet. . . whatever, I could make it work I had a really long, descriptive post typed earlier, but it was lost so I just typed this up real fast. I guess I was just really surprised a hospital of that size, didn't have more experiences with lactating mothers. I mean, they have like, 10 coffee shops, book stores, libraries, heck... they even serve sushi I just assumed they would have an area for this. Or at least another suggestion besides the bathroom. I was even more surprised that each person suggested the bathroom. i could see one or two people suggesting it but EVERYone did.
Sounds like you need to write them a letter of complaint then. You gave them plenty of chances to have a clue and they continued to be clueless. (Actually I don't think they were as innocent as "clueless" but what I actually think they were being is a UA violation.)

I'm sorry I misread your first post, I had somehow read it as you were there for a meeting.

for your poor family and I hope that even though you were treated badly that they took good care of your grandma and she's feeling better.
post #11 of 19
Thread Starter 
Janice,

thanks for the kind words. This took place at the University of Iowa


sapphire_chan thanks for the support
post #12 of 19
Yeah, my boss is a surgeon (I'm her nanny), and when she had her son, she was doing her residency at a large hospital (maybe even the university one). She pumped in the bathroom. When she asked about it, they said that most of their surgeons don't nurse since they have to be in surgery several hours at a time and can't take breaks to pump. She just got mad and pointed out that surgeons aren't the only ones in the hospital! They also said (I think, or something like this) that they are required to provide one for employees if requested, but no one ever has. So even though she had stopped bf at this point, she requested one. She finished her residency a few months later though, so I don't know what happened. A hospital, of all places.
post #13 of 19
Totally but up reminded me of a joke:

What's the difference between God and a surgeon?

God doesn't think he's a surgeon.

post #14 of 19
Quote:
Originally Posted by ~threemoons~ View Post
I did ask about the mother baby unit a couple times but they said that wasn't an option (since I wasn't a pt/didn't have a child there.) I didn't think about the chaplain or social worker though......
So they did have a room then? Just wouldnt let you use it? Im confused
post #15 of 19
I hope that your grandmother is recovering well and that your DC did well in your absence.
post #16 of 19
wow, I work at a clinic/hospital. We have lactation rooms in alot of buildings. The bigger buildings have multiple rooms. They are private or semi private with a comfy chair. About 25 of them have hospital grade pumps. The other ~5 your have to bring your own. They were put in for employees but, I can't imagine an employee not directing your to one.

I live in MN. Employeers are required to provide a non restroom when asked.

I'm sorry you went through that.
post #17 of 19
Thread Starter 
Quote:
Originally Posted by Khourtniey View Post
So they did have a room then? Just wouldnt let you use it? Im confused


I guess they have a whole area dedicated for pumping near the NICU (I read this in a brochure about their NICU, later that day) but I am assuming it is only for mamas with a child in the hospital.


leav97 I work at a smaller hospital and we have a lactation room (really just a small closet-type room with comfy chairs but its great) If it happens to be occupied we have other areas that would be available, so I found it surprising too. I went back to see my grandma and this time took baby with so I wouldnt have the issue of finding a place to pump, but they wouldn't let baby on the unit so I didn't get to spend much time with her. oh well, she is doing good and should be coming home soon.

thanks for the kind words
post #18 of 19
Quote:
Originally Posted by ~threemoons~ View Post
I went back to see my grandma and this time took baby with so I wouldnt have the issue of finding a place to pump, but they wouldn't let baby on the unit so I didn't get to spend much time with her. oh well, she is doing good and should be coming home soon.
Wow this hospital seems like total winners in general on the family-friendly front. My FIL had surgery in August and I brought my 3yo and then-2mo in to see him in the recovery room (which I *think* was in the ICU but can't remember for sure now). Not only did they say NOTHING about the baby being in there, or my breastfeeding the baby in my FIL's recovery room, they insisted on bringing my 3yo Popsicles and other treats! My FIL doesn't speak English well (he's Chinese) so my husband and I both wanted to be there when the surgeon came in to give him discharge instructions and such - my husband to translate and me because I'm the one home with him all day (in-laws live in the downstairs of our double house, hubby, the kids and I are upstairs). No one said one word or even gave me a squimish look. This was a Cleveland Clinic hospital system (they are currently working on becoming baby-friendly certified, our family doctor is on the committee and has chatted with me about it). I'm floored at how different the experiences are. I'm a Case Western Reserve University alum and Cleveland's University Hospital I *think* has a lactation room - I know there is one in the School of Nursing across the courtyard from the hospital (I worked in the nursing school as an undergrad, not as a student, and the lactation room was there already at the end of the 90s - granted from what I remember it was a sitting room adjacent to the women's bathroom but it was a separate area with cushioned seats not toilets, and this was 5 years before I became a mother when I noticed it so I didn't quite know what would qualify as a good one back then!).

Bravo to you for trying so hard to be there for your grandmother AND your baby! I hope I have a granddaughter like you someday, but without the run-around
post #19 of 19
Quote:
Originally Posted by ~threemoons~ View Post
Janice,

thanks for the kind words. This took place at the University of Iowa


sapphire_chan thanks for the support

I work there and I so wish it was me you asked. There are at least 3 pumping rooms, probably more that I don't know about and there are a couple of pumping rooms in adjacent academic buildings. I guess technically the rooms are for employees and moms of inpatient babies. But I would have let you in to one anyway. Also, there are small conference rooms by one of the cafeterias that hardly ever get used. You could have definitely gone in there.

If you end up there again, I suggest you go to the family waiting area by the NICU. Don't even ask. You enter the NICU on the 6th floor and then walk up to the 7th to the waiting area.

Were you in the day of surgery lounge when you first asked? I know one of the volunteers that work there. I would like to do something about this. I think there should be a space for visitors.
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Mothering › Forums › Breastfeeding › Lactivism › University hospital: pump in the bathroom!?!