Please don't give up on ALACE! I just talked to Jemma today and she told me that she will return every phone call, but it takes time. They are short on volunteers, and don't have someone to answer general calls about trainings (which they are bombarded with all day.) She's going it alone for the time being. It won't be forever.
It's very exciting to hear they are restructuring their doula training/cert. program! I took the training back in 05 and I loved it. I think ALACE has been around as long as they have for a reason - they are the only org. that trains their doulas in the midwifery model of care, and they give a very comprehensive training. Whatever they improve upon will be fantastic, I'm sure.
We need more ALACE doulas so don't give up!