Double thumbs WAY up for Jennifer at Emibeans! 
I ordered 6 premium CPF's, 6 flannel/terry wipes and 3 snappi's. Service could NOT have been better, the wipes are perfectly made and SO cute, great selection and wonderful service.
One small problem with the CPF's, I was sent toddler's instead of premiums, silly me had already thrown them in the washer and dried them before I realized they weren't going to shrink THAT much. I contacted Jennifer when I realized the mistake figuring since I had already washed the toddlers (totally my fault) that there was no way to exchange them but I wanted her to know so she wasn't off in her stock (selling something she 'thought' she still had), and basically just to let her know. She was wonderfully gracious about the mix up, and told me not to worry about having washed them to just keep them and she sent out the premiums too! I couldn't believe it, it was SO sweet and way above and beyond the level of service I expected. The new premiums arrived today and she also included a pack of table covers for the baby (when eating on yucky surfaces) it was so very nice of her!
Anyway thumbs way up, I would have only expected an offer for exchange of unwashed product, but she went way beyond my expectations and blew me away. Thanks again to Emibeans and I highly recommend them, I will do business there again for sure!
I ordered 6 premium CPF's, 6 flannel/terry wipes and 3 snappi's. Service could NOT have been better, the wipes are perfectly made and SO cute, great selection and wonderful service.
One small problem with the CPF's, I was sent toddler's instead of premiums, silly me had already thrown them in the washer and dried them before I realized they weren't going to shrink THAT much. I contacted Jennifer when I realized the mistake figuring since I had already washed the toddlers (totally my fault) that there was no way to exchange them but I wanted her to know so she wasn't off in her stock (selling something she 'thought' she still had), and basically just to let her know. She was wonderfully gracious about the mix up, and told me not to worry about having washed them to just keep them and she sent out the premiums too! I couldn't believe it, it was SO sweet and way above and beyond the level of service I expected. The new premiums arrived today and she also included a pack of table covers for the baby (when eating on yucky surfaces) it was so very nice of her!
Anyway thumbs way up, I would have only expected an offer for exchange of unwashed product, but she went way beyond my expectations and blew me away. Thanks again to Emibeans and I highly recommend them, I will do business there again for sure!
