DD had a bad fall which caused two bad scars on her cheek and forehead. Vitamin E oil was what we tried initially, but it didn't seem to make a difference . Now we are using Mederma cream. The active ingredient is onion bulb extract, I believe, but it's not an entirely natural product. I bought mine at WalMart, and it was relatively expensive, something like $14 for a small 20g tube. But it's WORKING! Hooray! I really don't want DD to have scarring on such a visible area of her body.