I swear - they do not actually READ these emails.
The reply I got basically said "we're sorry for your inconvenience, please call the 800 number with specific store information that we can forward to the franchise owner".
Apparently I was not clear enough that this did not happen to ME but actually happened to two different mothers in two different McDonald's. I sent the following response:
Sarah, et al (I would love for this exchange to be forwarded to someone in a Human Rights department or Personnel Department since ultimately this is a discrimination against basic human rights and should be addressed via employee training!)
If you read my initial email carefully (See it below), this incident did not happen to me personally. It is actually TWO separate occasions at two DIFFERENT McDonald's.
My concern is that, as a nursing mother, the lack of corporate policy on this issue leaves my future dignity up to the whims of an individual manager, owner or employee. The fact that two different harassments happened at two different McDonald's restaurants in two different states highlights the fact that this is not a human rights issue covered during training or via home office policy. If someone complained that there was a Muslim eating at the restaurant are your employees, managers and owners trained in how to respond to that complainer? Of course they are! They should be equally trained in how to respond to another customer who might complain about a breastfeeding mother - they should learn how to respond to the complainer WITHOUT harassing the mother or infringing on her rights to feed her child.
The two McDonald's in question are this one in Georgia: In Cartersville GA, right off of I75.
5651 Highway 20 NE
Cartersville, GA 30121
(Georgia state law on breastfeeding reads "Ga. Code An. § 31-1-9
The breast-feeding of a baby is an important and basic act of nurture which should be encouraged in the interests of maternal and child health. A mother may breast-feed her baby in any location where the mother and baby are otherwise authorized to be.")
And the second McDonald's where a nursing mother was harassed by an employee (in this case, manager) is: Berea, KY.
(The state law in Kentucky reads " 211.755 Breast-feeding permitted -- Municipal ordinances not to prohibit or restrict -- Interference prohibited.
(1) Notwithstanding any other provision of the law, a mother may breast-feed her baby or express breast milk in any location, public or private, where the mother is otherwise authorized to be. Breast-feeding a child or expressing breast milk as part of breast-feeding shall not be considered an act of public indecency and shall not be considered indecent exposure, sexual conduct, lewd touching, or obscenity.
(2) A municipality may not enact an ordinance that prohibits or restricts a mother breast-feeding a child or expressing breast milk in a public or private location where the mother and child are otherwise authorized to be. In a municipal ordinance, indecent exposure, sexual conduct, lewd touching, obscenity, and similar terms do not include the act of a mother breast-feeding a child in a public or private location where the mother and child are otherwise authorized to be.
(3) No person shall interfere with a mother breast-feeding her child in any location, public or private, where the mother is otherwise authorized to be.
Effective: July 12, 2006
History: Created 2006 Ky. Acts ch. 80, sec. 1, effective July 12, 2006")
In both of these cases, despite state laws protecting breastfeeding women from discrimination, they were still harassed.
I have exclusively nursed both of my children so far, and plan to nurse the child I am pregnant with right now. What I want is for McDonald's to establish a nation-wide acceptance of breastfeeding mothers in ALL McDonald's franchise restaurants so I can confidently visit your establishments in the future.
See the link in my first email to where you can get an international breastfeeding symbol to display on all McDonald's entrance doors to show your corporate support for this ultimate act of nourishment. It would certainly reflect the other "family-friendly" initiatives your restaurant has taken in the past.
Blessings,
Angela <><
:
Be sure and let us know what their response is.
I was in training for mgmt when I quit) just scapegoated a poor employee. 
