Carters Clothing and Chemical Burns

[renee143]

Hey Moms,

Just an FYI-

If you don't know about the Carters recall, you can read detail HERE. In short, the ink used to print the labels in Carters fall 2007 line has been found to cause chemical burns on babies. In response, Carters is allowing customers to return any clothing with the bad label for a full refund. The bad label is a block of ink, about postage stamp sized, with all the info contained in the box. I have over 20 items from this line, which I am returning.

If you have items to return, call 1-888-782-9548. They will send you a mailer. They asked me if the clothing had affected my child, which it hadn't...but I argued that there was no guarantee it wouldn't burn future kids. There's no sense in me hanging on to this stuff only to find I can't use it again, and quite frankly, I don't want to find out the hard way that it burns my baby.


Renee

[annettemarie]

Moving to Family Safety

[MamaBug]

Thanks for this, my dd has many of these outfits and I am going to call the number tomorrow. WOw!

[elmh23]

Thanks! We actually don't have a lot of Carters stuff but my kids pj's were like this. I called and left a message (they're closed) so hopefully they'll call me back.

[medaroge]

oh my gosh, I have never heard of something like this happening! off to check clothing....

[medaroge]

the photo on the z site shows babygap as well as carters, should we be worried about all tagless clothing?

[dogmom327]

Lovely. DS has a ton of Carter's stuff since I get great deals at the outlet store.

[Ruthie's momma]

Thank you so much for this info. Guess what I will be working on tomorrow?

[renee143]

i should mention that this is not an official recall...you have to go to them, they aren't announcing it.

[Maeve]

Great. We have a lot of stuff from Carters.

(sigh)

[GreenFlower]

O.k., baby #2 is due in a couple months. I had a baby shower in the spring and got a bunch of these clothes (the 2007 line). Due to nesting, I've removed tags and laundered everything. I don't have receipts or tags (they were all gifts and didn't come with receipts anyway). Will they still take the clothes back and give some sort of refund or credit so I can get clothes to replace that aren't tagless?

[Elecampane]

Thanks so much for posting this...DD has been complaining of a "pimple" on the back of her neck that is roughly where the tags would touch her skin. I wonder if this could be the cause. It's like a scab, not really a pimple, although that is what she is calling it. I would say that 98% of her clothes are Carter's (we get 'em cheap at Costco and my family is big on gifts from the Carter's outlet). Ugh. Going to call and see what they say...

[GreenFlower]

nevermind. I called the company and the lady was very nice and helpful. Got everything taken care of!

[Ruthie's momma]

I just finished with a rep. She was very helpful and is mailing me a postage paid envelope for any returns for a full refund. Thanks again for the original posting!

[veganone]

Thank you for posting this. I'm sooo bummed to hear this, though. We've been so good about avoiding phtlalates and here they are again.

No reaction here, but we will be covering the tagless stamps with fabric tape from now on and not buying any more.

[LoveLife]

Greenflower

Originally Posted by GreenFlower

O.k., baby #2 is due in a couple months. I had a baby shower in the spring and got a bunch of these clothes (the 2007 line). Due to nesting, I've removed tags and laundered everything. I don't have receipts or tags (they were all gifts and didn't come with receipts anyway). Will they still take the clothes back and give some sort of refund or credit so I can get clothes to replace that aren't tagless?

Originally Posted by GreenFlower

nevermind. I called the company and the lady was very nice and helpful. Got everything taken care of!

Would you mind sharing what the customer service rep said and what you are doing?

I'm in the same predicament- due w/ #1 in Oct and washed all the gifts/clothing given to me. Most of which is Carter's. THANKS!

[beadmama]

So what should I do about the clothes she has grown out of but am keeping for the next baby? Some are stained do I still return these?

I have also cut the bottoms off of onesies to make them into T-Shirts so she can wear them longer do I return those also?

[Mandala126]

I'm glad you mamas got nice reaction from the reps because I just called and she wasn't friendly at all, said there is NO recall and it was just small amount of babies that were affected. She said there is no chemical burn, just irritation due to the size of the label. She couldn't help me.

[NorthernPixie]

I just called. I was careful to say that my daughter had some sort of irritation in the label location, and that I was concerned enough to call. I asked for a picture of the label in question to make sure I was sending in the right stuff and she sent me to the zrecommends site as mentioned in the OP. She asked me where I'd heard about it, and I said a friend told me. She was very nice and helpful but I was quite careful with how I phrased things. She's sending me two large mailing bags and told me if there was more than would fit, to cut off the label and put it all in a box.

[TefferTWH]

I have a ton of hand me downs, purchased, garage saled Carter's stuff. How do I know if my clothes were made in 2007?