Countrymom- we lost the floor part, and I called dysona dn they immeadiately sent me a new one, didn't have to pay shipping or anything (and we had a refurbished one, we hadn't even bought new). So seriously, call them, they will give you a new part!
That said, I have been happy with mine. I have the DC7 I think. Consumer Reports doesn't rank Dyson's too high, but they are more heavily weighted towards price than some other reviewers (IMO). If you are in the market for a truly high end vac, I have heard Miele's are really good.
That said, I have been happy with mine. I have the DC7 I think. Consumer Reports doesn't rank Dyson's too high, but they are more heavily weighted towards price than some other reviewers (IMO). If you are in the market for a truly high end vac, I have heard Miele's are really good.














It works better than any vacuum I've ever used, and it was pretty nasty to see what our old vacuum cleaner had just recently missed. So I'm happy to have healthier carpets and air around here. It's also very easy to clean and maneuver. Yay!
:

