RBWC does do waterbirths. They just got a birth pool (Birth Pool in a Box) and have it available for rent. The rooms at the BC are pretty small and there is no actual birth tub like at Birth Care, but they have had ladies that have birthed in the bathtub. You'll see from my previous posts re: RBWC and Birth Care that I prefer Birth Care, but also think that RBWC is a great option for moms around here when driving to Birth Care is not.
As far as the phone conversation with one of the midwives regarding miscarriage--sigh-- I think that those of us that are active in the birth community and know the midwives pretty well realize that bedside manner, tone of voice, etc, leaves some things to be desired from some of the care providers. We hear periodically how moms have been turned off (usually by phone conversations) but also by comments at visits too. I can take a guess as to who you talked to... and I sigh. Yes, it leaves something HUGE to be desired. I realize that. But I hope that you don't take it as indicative of the whole practice.
I have had two births at RBWC and doula-ed for several others. I have had a few times when I was really upset with things that were said or done at a birth--very very minor things that to most people would not even be noticed. But I also think that when those of us are in the "birth community" are pregnant we tend to be very particular about who we choose and then hold them to sometimes impossible standards. They are people too, with personalities and bad days and it sometimes shows. Believe me, I know exactly where you are coming from and I am NOT trying to justify or excuse inappropriate comments. I just know from my own experience how one very minor thing at my HBAC a few years ago made me seek care somewhere else, simply because I have been to numerous births and I KNOW good and sensitive care. It's hard for me to say that too, because over the years these wonderful women have become my friends (to some extent) when we have worked side by side at births.
I have had a couple of clients who were REALLY turned off by the midwives at Birth Care--to the point that one mom said she wouldn't have her baby with a certain midwife. I have heard similar comments about phone conversations at RBWC, and I have heard complaints about some of the local homebirth midwives bedside manner as well. I also know these women to try really hard to give moms the kind of birth experiences that they desire, to use good judgment, and to be very capable when put in a situation that requires quick action and decisiveness. I guess it is just really important to find someone who clicks with you. I hope that you both can find a midwife that does just that.