We had closed our accounts because we couldn't pay them. Then DH finally called them and said look, we want to pay these off and get rid of them. What can you do to help us?
They lowered our payments and our interest rates (2, 3.25, and 9% for the 3). We just paid off the 9% one this summer, and whatever extra we were paying the 9 is now added to the 3.25 one. We're still 11,000 in debt, but that's a heck of a lot better than the 21, 000 we were before!
Good luck!