Say you can't make the $150 "minimum payment" being requested by a hospital/collection agency..and you never agreed to a $150 plan anyway. But you CAN send in less (far less, but hey..something, anything..$5 is what we have been sending but they said we haven't/it went towards other bills??!!)
I'm in that situation. I'm paying $25 a month but I'm going to have to lower it. At any rate I worked that out by explaining we just couldn't go higher and why. Lucky for me I have a pretty understanding, patient person to deal with.
But now they're doing the same about my husbands bill, and having us call back on Monday. I will talk to them and explain like I did for my bill, they were horrid to him on the phone, but I was wondering if anyone happens to know the name of a law that states as long as we ARE paying, they can't get all snarly with us..?? I would like to throw the name of said law their way
I hope I'm making sense, I'm just sick of rude, uncaring people on the phone
:
I'm in that situation. I'm paying $25 a month but I'm going to have to lower it. At any rate I worked that out by explaining we just couldn't go higher and why. Lucky for me I have a pretty understanding, patient person to deal with.
But now they're doing the same about my husbands bill, and having us call back on Monday. I will talk to them and explain like I did for my bill, they were horrid to him on the phone, but I was wondering if anyone happens to know the name of a law that states as long as we ARE paying, they can't get all snarly with us..?? I would like to throw the name of said law their way

I hope I'm making sense, I'm just sick of rude, uncaring people on the phone
:














