thanks (again!) everyone! i have a small update. i heard back from the joint commission today. irritatingly enough, they state in their communication that they have received the written response from the hospital and the incident is now considered closed. they regrettably cannot release any information about the response because their "current Public Information Policy precludes us from providing you with the specific results of any complaint investigation."
total letdown. not sure what i expected though, aside from a headache induced by lies, cover-up, and inaction. :
and the beat goes on....
but what a gip!
is there anything else you can do?