I can't get the inserts to stay in the two straps. They fall out. I have tried several inserts in each and only one, and it happens either way.
I hate to think I spent money on something I wont be able to use. Is there a trick to this?
Sorry to hear that you are having trouble with your Liner Inserts. What size pads do you have? Do they seem to fall out right away or after a few hours of wear? Liner Inserts can shift around some after wearing for a while, the great thing is that unlike disposables, you can readjust them if needed. Some women experience Pad/Liner shifting and others don't. We recommend wearing snug fitting cotton underwear to help keep everything in place. (Many folks seem to have a collection of "Period Panties" that can often be a little looser and more well-worn than what's ideal for use with cloth pads.)
The other thing that could have happened is the ric rac bands have not been sewn in properly. Please give our customer service line a call so we can help you! 1-888-590-2299