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#1 of 3 Old 06-25-2003, 02:34 PM - Thread Starter
 
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Argh I hate our insurance company. Samantha was seen in May by the developmental pedi who recommeded we see a child psychologist. So I called and got a referral to be seen June 19. Turns out this group doesn't deal with her type of behavorial probelms. So they refer us to another group-on our insurance plan. I have spent the past 3 days trying to get a referral number for the appointment we have next week.
Every time I talk to someone in customer service they have a different answer. First the doctor we're scheduled with supposedly isn't covered. So I call the office back and get her ID#.Then I call the insurance and they say the site isn't on our plan,etc. I am so frustrated!!!!!!
So now the office is calling them to straighten it out. Thank goodness because if I had to talk to them again it was gonna be ugly.

Just needed to get that off my chest.
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#2 of 3 Old 06-25-2003, 03:32 PM
 
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I'm sorry you're going through this, and I can TOTALLY relate.
We have been going round and round (I will spare you of the details) with our insurance, trying to get a ped psych for my son to see since NOVEMBER!!! If I could, at his point, I would hire a lawyer.
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#3 of 3 Old 06-25-2003, 04:00 PM - Thread Starter
 
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Since November!?!?! Wow I would be a mad woman. I am just imagining the run around I am going to get when we schedule the appointments for the nuero-psych testing : Hopefully by then I will be able to talk to them with out rasing my blood pressure.
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