How do I become a Cha Cha guide? - Mothering Forums

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Old 12-29-2009, 03:32 AM - Thread Starter
 
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This topic may have been covered already, if so, I apologize....i searched for this answer and could not find it. (I also hope I am posting this in the right forum) Anyway, I read about ChaCha here on MDC so I went to their website to apply for a guide position, and the only thing I got was an invitation to become an expediter as well as their expediter training videos. From what I am reading, expediters do not make as much per answer as the guides do. So, my question is, how do I become a guide....not an expediter?
Thanks!

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Old 12-29-2009, 03:37 PM
 
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Actually both guide roles pay about the same, the difference is in the role itself. The Expediter role is very fast paced and most questions are answered in 5-30 seconds with a time limit of 3 minutes per question. The Specialist/Generalist role takes about 1-3 minutes per question to answer with a time limit of 10 minutes per question. You really need to read about each role and see which is the best fit for you. You can keep checking back to see when the Specialist/Generalist role is open for hiring if that is what you prefer to do.

Also keep in mind all guides hired after December 1, 2009 now work for points only and do not get paid the same as older guides (per transaction basis) The amount for points will not be known until the first payout on January 29, 2010. The first pool for points has been set at $50,000 so no definitive answer as to how much everyone will make.
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Old 12-29-2009, 07:23 PM - Thread Starter
 
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Oh, ok...thank you. Do you know if you can choose which position to apply for? Expediter vs guide etc?

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Old 12-30-2009, 03:57 PM
 
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Oh, ok...thank you. Do you know if you can choose which position to apply for? Expediter vs guide etc?
Yes you just have to keep checking back to see when they open up hiring for Gen/Spec and then apply for that role. PS We are all Guides just different roles for each!
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Old 12-31-2009, 12:18 AM - Thread Starter
 
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I see....thanks. Do you make much a month? (sorry if that is too personal....you don't have to answer if you don't want)....

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Old 12-31-2009, 09:12 AM
 
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Hi, AprilM, I joined this site to specifically answer you.

I don't understand why all of the guides act like being paid basically nothing is a good thing. True, in the past they (ChaCha) used to pay 10-20 cents per question... But now they have implemented this new "Points System" and I have been doing research on it all day.

What it sums up to.. All of the guides share a pot of money, this month is $50,000. Now, what you earn is based on the points you earn, and depending on the total points shared with ALL of the guides, the value of a single point is estimated to be less than one cent. You earn two points for a question as an EX.

The entire community as a whole is very cult-like (Stepford Wives, anyone?), you can't voice your valid concerns or opinions without getting attacked by nearly everyone. I've read stories of them silencing people for asking too many questions in the past.

So, considering I spent an entire day ranking up 800 points despite tons of site outages and the server timing out every 10 minutes, I've probably only earned about $2. For 9 hours of work.


The top ranking leader of this whole points fiasco thing currently has 30,000 something points. Around 15,000 questions dealt with. That person is estimated to earn around $400. There are also around 2,300 active guides participating in this guideshare program. Constantly driving down the value of the points with their activity. Sure, ChaCha says it could add to that 50,000. But come on, this is a site that disguises demotions as good news in their blog updates. They're a corrupted corporation, just like all of the others.

I honestly wouldn't have wasted my time knowing how bad this point thing was going to be. I read about it when testing for the position, but this is just depressing. They definitely sweetened the pot in the description, but it's all lies.

I felt like I needed to tell you this. I was too very optimistic, I desperately needed a job, even a lousy paying one. You won't get a straight answer from any of the older guides on that site, they all get paid higher rates and are generally happier than the newer guides.
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Old 12-31-2009, 02:09 PM - Thread Starter
 
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Hi, AprilM, I joined this site to specifically answer you.

I don't understand why all of the guides act like being paid basically nothing is a good thing. True, in the past they (ChaCha) used to pay 10-20 cents per question... But now they have implemented this new "Points System" and I have been doing research on it all day.

What it sums up to.. All of the guides share a pot of money, this month is $50,000. Now, what you earn is based on the points you earn, and depending on the total points shared with ALL of the guides, the value of a single point is estimated to be less than one cent. You earn two points for a question as an EX.

The entire community as a whole is very cult-like (Stepford Wives, anyone?), you can't voice your valid concerns or opinions without getting attacked by nearly everyone. I've read stories of them silencing people for asking too many questions in the past.

So, considering I spent an entire day ranking up 800 points despite tons of site outages and the server timing out every 10 minutes, I've probably only earned about $2. For 9 hours of work.


The top ranking leader of this whole points fiasco thing currently has 30,000 something points. Around 15,000 questions dealt with. That person is estimated to earn around $400. There are also around 2,300 active guides participating in this guideshare program. Constantly driving down the value of the points with their activity. Sure, ChaCha says it could add to that 50,000. But come on, this is a site that disguises demotions as good news in their blog updates. They're a corrupted corporation, just like all of the others.

I honestly wouldn't have wasted my time knowing how bad this point thing was going to be. I read about it when testing for the position, but this is just depressing. They definitely sweetened the pot in the description, but it's all lies.

I felt like I needed to tell you this. I was too very optimistic, I desperately needed a job, even a lousy paying one. You won't get a straight answer from any of the older guides on that site, they all get paid higher rates and are generally happier than the newer guides.
Thank you! That was VERY helpful. I appreciate your honesty and straight forwardness. I too am looking for a way to make money, but that just sounds like a pretty big waste of my precious time!!

It's so hard to know who wants to really give you honest work and who just wants to take advantage of you. So for your insight, I thank you. Please keep me posted if you do find something worthwhile.

Thanks!

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Old 01-02-2010, 04:34 PM
 
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Originally Posted by Hirumi View Post
Hi, AprilM, I joined this site to specifically answer you.

I don't understand why all of the guides act like being paid basically nothing is a good thing. True, in the past they (ChaCha) used to pay 10-20 cents per question... But now they have implemented this new "Points System" and I have been doing research on it all day.

What it sums up to.. All of the guides share a pot of money, this month is $50,000. Now, what you earn is based on the points you earn, and depending on the total points shared with ALL of the guides, the value of a single point is estimated to be less than one cent. You earn two points for a question as an EX.

The entire community as a whole is very cult-like (Stepford Wives, anyone?), you can't voice your valid concerns or opinions without getting attacked by nearly everyone. I've read stories of them silencing people for asking too many questions in the past.

So, considering I spent an entire day ranking up 800 points despite tons of site outages and the server timing out every 10 minutes, I've probably only earned about $2. For 9 hours of work.


The top ranking leader of this whole points fiasco thing currently has 30,000 something points. Around 15,000 questions dealt with. That person is estimated to earn around $400. There are also around 2,300 active guides participating in this guideshare program. Constantly driving down the value of the points with their activity. Sure, ChaCha says it could add to that 50,000. But come on, this is a site that disguises demotions as good news in their blog updates. They're a corrupted corporation, just like all of the others.

I honestly wouldn't have wasted my time knowing how bad this point thing was going to be. I read about it when testing for the position, but this is just depressing. They definitely sweetened the pot in the description, but it's all lies.

I felt like I needed to tell you this. I was too very optimistic, I desperately needed a job, even a lousy paying one. You won't get a straight answer from any of the older guides on that site, they all get paid higher rates and are generally happier than the newer guides.
Hirumi thank you so much for speaking the truth about ChaCha! I became a guide in December 2009 and was baffled from the door about ChaCha's um "Points" system..I agree with everything you said point blank..It's very, very controlled! The older "Guides" of course stick together lick flies to s--t! And one word against ChaCha, well, you will find yourself reprimanded by a senior Guide or deactivated! (It's happened to a couple of friends of mine for speaking their mind in the Guide forum about how the new "Points" system was really ripping us off!) Honestly, I don't want to "share" a pool of money with other workers! I want to earn my own $$ not "points"! Let's just say that since I became a guide in December, well, once I too had really done some serious research on the new "Points" system, I have not wasted my time with them at all since before X-mas time, shortly after I became a guide..SMH Just not worth the hours and hours on the computer..As If I don't spend enough time on the computer already! LOL Anyway, please PM me if you ever want to talk..
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Old 01-02-2010, 06:22 PM - Thread Starter
 
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Sounds like ChaCha is really being exposed. I thought it sounded like a nice fun way to make some extra money, but really it sounds like they take advantage of people' time. I really wish there was an honest trustworthy internet work from home gig out there that was easy to find. I spend SO much time surfing the internet and doing research on various topics, and I am so good at it, I am sure I would make a great asset to some company out there looking for internet users. LOL!

Please keep me (us here at MDC) posted if anyone does truly find an internet position worthy of our valuable time.

Has anyone heard of being a 'search engine evaluator' (I believe it is through a company called Leapforce?) or an 'internet assessor' through a company called Lionbridge? I found these 2 positions (along with a similiar temporary one through Google) that seem legite.....seem is the keyword here.....but apparently you work your own hours, and the main requirements are you need to be web savvy and have a high speed connection.

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Old 01-03-2010, 04:43 PM
 
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April, I have not personally heard of "Leapforce" or "Lionbridge", but I will do some digging and see what I can find out about them..
I did find a WAH website called www.ratracerebellion.com that has (pretty much) new WAH job opportunities listed every day..And what I like most about their site, is that the jobs they list have already been screened and they are (hopefully anyway) legit WAH jobs so we don't have to do any guessing and hoping its not a scam! LOL Also another good website is www.workathomenoscams.com for the same reason as ratracerebellion..I hope these sites are helpful! I'll post more as I find them..(Oh and one more www.kgbkgb.com ) I have a friend who used to work for them back in June and they are similar to ChaCha, aside for a few differences..But to my knowledge, (unless they too have done a "ChaCha") they still pay in actual "MONEY"!! Not um, "POINTS" LOL
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Old 01-03-2010, 04:50 PM - Thread Starter
 
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April, I have not personally heard of "Leapforce" or "Lionbridge", but I will do some digging and see what I can find out about them..
I did find a WAH website called www.ratracerebellion.com that has (pretty much) new WAH job opportunities listed every day..And what I like most about their site, is that the jobs they list have already been screened and they are (hopefully anyway) legit WAH jobs so we don't have to do any guessing and hoping its not a scam! LOL Also another good website is www.workathomenoscams.com for the same reason as ratracerebellion..I hope these sites are helpful! I'll post more as I find them..(Oh and one more www.kgbkgb.com ) I have a friend who used to work for them back in June and they are similar to ChaCha, aside for a few differences..But to my knowledge, (unless they too have done a "ChaCha") they still pay in actual "MONEY"!! Not um, "POINTS" LOL
Thanks Kmoo33 for the site! I will definitely check them out. I actually have an email into Lionbridge right now about their Internet Assessor position to find out if it is still available and what they pay, when they respond (hoping they do) I will get back on this post and post their reply.

I have heard of KGB, and was thinking of checking them out as well, as they are very similiar to ChaCha....thanks again for your time on these posts!!

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Old 01-05-2010, 07:57 PM
 
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I just took and passed the kgbkgb_ test today and I'm currently waiting to hear from them and see what they have to say..I'll let everyone know how that works out..Also, ironically enough, I received my "ChaCha" Visa debit card today in the mail..LOL It won't get any use though! Not when when I'm supposedly getting paid in um "points" LOL SMH (Guess I'll just save it as a souvenir of my short-lived career at ChaCha..)
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Old 01-08-2010, 04:09 PM
 
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Drat. I wish I'd found out about chacha last year when I first starting looking at possible WAH jobs.

Ah well, 1/2 way through the kgb training. Looks a lot harder than the EX chacha gig though.
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Old 01-08-2010, 07:50 PM
 
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I do both kgb and ChaCha EX, and ChaCha is a lot easier. I am not thrilled with the ChaCha points system, which I have to work for since I was hired after December 1st, but I ended up making about as much per hour as I would have for kgb. It only worked out that way because I was one of the top 25 points earners for December, and they doubled my pay because of that.

kgb is not as fun of a job, but I think I'm going to put more effort into that job instead of ChaCha just because the points system is such a gamble.
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Old 01-10-2010, 12:05 AM
 
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Drat. I wish I'd found out about chacha last year when I first starting looking at possible WAH jobs.

Ah well, 1/2 way through the kgb training. Looks a lot harder than the EX chacha gig though.
kgb_isn't so bad..I just completed my test and received my certification. Personally, I thought the testing was a bit easier than ChaCha but that's just IMO. Right now, I just need to sign up for the shifts that I want to work on the Rota (schedule) and get started!
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Old 01-10-2010, 12:16 AM
 
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Sadly the "Stepford Wife" mentality at ChaCha still exists in all its glory! This post on the ChaCha guide forums just about sums it up about their BS "points instead of real money" system! This was posted by a fellow ChaCha Guide on Jan 7th and I agree wholeheartedly with every word she said!

The Discussion topic was "Are you still going to continue with ChaCha if you are on the point system?"

--------------------------------------------------------------------------------

Please DO NOT post here if you were hired BEFORE December 1st!

For the month of December 2009, each point was worth $0.00716

I know I am curious as to what all the other new guides are thinking/going to do, and I would imagine all of the other new guides are wondering as well. If no new guides are willing to work for points, ChaCha would HAVE to change their system… For a while ChaCha might be able to get away with their current point system… but if they have a 0% retention rate of new guides from month to month, before long it will go under do to poor quality/inexperienced guides (even if they do keep the cash system for those who were hired before December 1st).

I myself will no longer work for points and I will give you a list of reasons why I will not:

1) We have NO GUARANTEE of making anything! Not even $.0001! We could put 40 hours in, and only come out with $10. I have never heard of people working for ‘mystery points’ before!

2) ChaCha is continuing to hire new guides, which makes me think that they are just going to be rotating the guides on the point system in and out. ChaCha is obviously expecting the new guides to quit after they realize how little their points are worth at the end of the month. If new guides don’t quit, an excessive amount of guides will also lower the amount of questions each guide receives- causing more down time in between questions.

3) ChaCha is continually devaluing the points! With each contest, “point raise,” “peak time bonus,” etc. the points become worth less and less- as these bonuses are only coming from the set pot.

4) I feel as though ChaCha doesn’t value their guides… not only by the pay… but also because they do not tell us anything! We were told little about the point system when we were hired, and provided only speculations when we received our points (and all of those speculations came from vet. guides who were wrong!)

5) In the email stating the amount of how much we earned this month, we were not even provided with data to back up what our pay actually was! Nothing saying how many questions were answered in the month, nothing about how many points there were total, and nothing about how many new guides/points only guides there were. For all we know, they adjusted the amount everyone received this month… maybe each point should really have been only worth $0.002... We don’t know…

6) Sadly, I do not think next month will be any better… We have no idea how many new guides are being hired. Plus, already looking at the top point earners this month (1 week into January), they are already getting close to the total of the top earners from last month! Meaning, that there may very well be more than 4 times the amount of points in the system this month as compared to last… making the points worth like $0.0002 or less! I realize that the cash guides won’t try working for points anymore, and that a lot of us hired in December will quit. But, we do not know how many new guides have been hired, how many more unaware guides will continue to be hired throughout this month, or how much our points were truly worth last month. And, again, the fact that the point totals from the top earners are already (1 week into January) pushing close to the totals from the entire month of December isn’t a good sign either…

7) I can pretty much guarantee that all the guides will be switched over to the point system within the next few months… which means that the pool will be saturated with people,

8) The first month of the new program certainly isn’t setting a very good precedent. If this is supposed to motivate the cash guides to join, or the new guides to stick it out for that matter, I have no idea what they will pay next month!

9) When I first joined ChaCha, and learned a little more about their point system, I put some figures together to check their system out. I posted it on January 1st, but sadly, ChaCha was apparently unhappy with my findings and closed my thread. I will post my math on here again, so you can all see how much ChaCha would in fact need to put in the pot to make each point worth even a penny ($0.01).

This figure is an example of how much would have to be in the pot if ALL guides were paid using the point system (though, the random bonus points are not accounted for, which would mean that the pot would need to be higher than the given total on this post). This figure also represents the number of questions asked in the months of December/January, the number of questions will undoubtedly increase over the next few months, which would mean the pot would still need to be growing.
My resources:

~ ChaCha sent out an email December 31st saying that they were just about hitting 1,000,000 questions a day = roughly 31,000,000 questions a month
~ There is no data saying how many questions are answered by thumbsavers or lulu, but for the sake of this calculation, we will say half of all questions are answered by a computer (though, I honestly doubt that it is even close to half). This leaves a total of 15,500,000 questions handled by expeditors each month.
~ Expeditors are “paid” 2 points per question, which means that their would be 31,000,000 points from Expeditors each month.
~ Again, speculation will have to be used when figuring out how many questions go to the Generalists/Specialists as I can find no hard proof data. In order for a guide to be compliant, they must make a Quick Answers benchmark of 55%. So, for sake of this calculation, we will say that just 1/3 of all questions are sent onto a Generalists/Specialists. This leaves a total of 5,166,667 questions handled by Generalists/Specialists each month.
~ Generalists/Specialists are “paid” 8 points per question, which means that their would be 41,333,333 points from Generalists/Specialists each month.
~ 31,000,000 monthly points from Expeditors and 41,333,333 monthly points from Generalists/Specialists = 72,333,333 total points in a month

For each of those 72,333,333 points to even equal a penny, ChaCha would need to have $723,333.33 in the pot- that’s three-quarters of a Million dollars! And, again, this doesn’t include the bonus points/power hour points/etc doled out by ChaCha. The current pot isn’t even at one-hundred thousand…

Sadly, I am betting that this thread will be closed… ChaCha doesn’t like it when people are unhappy with the point system…Please new guides, post your thoughts and what you are going to do!"

SMH @ChaCha
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Old 01-10-2010, 12:34 AM
 
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This article is dated 2007 but looks like comments are from 2007- and later..Alot of the stuff mentioned here still applies..Check it out!

http://www.jimimorrisonshead.com/200...ies-and-scams/

Wish I had read this before I went though the waste of time to join ChaCha!
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Old 01-10-2010, 01:31 AM
 
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