04-26-2010, 12:52 PM
- Thread Starter
Join Date: Jun 2002
Location: Between the Rockies and a Flat Place
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I have had all of my domain names registered with GoToNames.com for about 5 years now and no problems. Well, now I have a problem and can't get a hold of anyone there.
I knew one of my domains was set to expire in the last week and went to check on it. My site is down completely and it is not even listed in my account anymore. WHois says it expired the 17th. I checked my account on the 20th and then submitted a ticket to the helpdesk.
I always get an email letting me know they are going to expire in the next 30 days and nothing this time. I also have not heard a word back from the helpdesk despite emailing them three times additionally in the following days. And now I can not even log into my account. It just refreshes the log in page every time I try it.
I've looked for a phone number but there doesn't appear to be one.
Anyone else having issues with them? Are they out of business?
My one domain that wasn't expired is still working but I need this particular one up asap and am feeling