Resolved: Waiting for increased inbox space - Mothering Forums
Forum Jump: 
 
Thread Tools
#1 of 23 Old 10-05-2010, 03:37 PM - Thread Starter
 
lil_miss_understood's Avatar
 
Join Date: Jul 2006
Location: Oregon
Posts: 10,597
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Paid for 2 year subscription but my inbox space hasn't increased. Am I missing something?

Wife of Michael , SAHM to Aristotle 09/99 Raphael 06/07 and Marius 05/09 Known only in dreams but never forgotten: Euphrates Decluttering 290/2010
lil_miss_understood is offline  
#2 of 23 Old 10-05-2010, 08:50 PM
 
fullofgrace's Avatar
 
Join Date: Nov 2002
Location: New England
Posts: 15,783
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I'm not seeing a Supporting Membership in your account just yet. (the little purple icon would be under your name, as well)

Did you pay by funded Paypal ($ already sitting in your Paypal account), credit card paypal, or e-check paypal ($ needed to be pulled from your bank account)?

If it was an e-check, Paypal generally holds funds for 3-4 business days to make sure they've really cleared a bank account before signaling a website that a user paid. If you paid with one of the other methods, send an email to administrator@mothering.com with your Paypal receipt and Admin can fix you up!

Wife of 1. Mom of 3. Conquering disability challenges, one achievement at a time.
 

fullofgrace is offline  
#3 of 23 Old 10-07-2010, 07:42 PM - Thread Starter
 
lil_miss_understood's Avatar
 
Join Date: Jul 2006
Location: Oregon
Posts: 10,597
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I guess it must be e-check.

Wife of Michael , SAHM to Aristotle 09/99 Raphael 06/07 and Marius 05/09 Known only in dreams but never forgotten: Euphrates Decluttering 290/2010
lil_miss_understood is offline  
#4 of 23 Old 10-08-2010, 12:44 PM
 
fullofgrace's Avatar
 
Join Date: Nov 2002
Location: New England
Posts: 15,783
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I'm sorry! I think Paypal is more stringent lately. I used e-check just over a week ago to pay for an item online (hadn't actually meant to - I wanted to use my CC Paypal). Paypal held onto my funds for the FULL 4 business days which took me into the weekend, meaning it didn't clear (ie inform the site that I 'paid') until Monday.

You can check how you paid if you login to Paypal, click 'Payments Sent' then click details on the MDC one. If it says "Related Transaction Type Add Funds from a Bank Account" it means it was an e-check. It should say the status of the clearing there. If it doesn't say that, it means it wasn't an e-check. So definitely email admin so they can check the MDC Paypal account to see what's up.

Wife of 1. Mom of 3. Conquering disability challenges, one achievement at a time.
 

fullofgrace is offline  
#5 of 23 Old 10-13-2010, 06:15 PM - Thread Starter
 
lil_miss_understood's Avatar
 
Join Date: Jul 2006
Location: Oregon
Posts: 10,597
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Totally ignore this. I am apparently a TOTAL spaz.

Wife of Michael , SAHM to Aristotle 09/99 Raphael 06/07 and Marius 05/09 Known only in dreams but never forgotten: Euphrates Decluttering 290/2010
lil_miss_understood is offline  
#6 of 23 Old 10-13-2010, 06:25 PM - Thread Starter
 
lil_miss_understood's Avatar
 
Join Date: Jul 2006
Location: Oregon
Posts: 10,597
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Ok, so is there any way to change "just" a subscription to the magazine to a Supporting membership?
That's really annoying that it's somehow different.

Wife of Michael , SAHM to Aristotle 09/99 Raphael 06/07 and Marius 05/09 Known only in dreams but never forgotten: Euphrates Decluttering 290/2010
lil_miss_understood is offline  
#7 of 23 Old 10-13-2010, 07:37 PM
 
fullofgrace's Avatar
 
Join Date: Nov 2002
Location: New England
Posts: 15,783
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Oh man! I'm so sorry! I didn't realize you didn't pay through your UserCP.

I'm not sure how Mothering will 'officially' adjust your mag subscription to include the perks here at MDC because the whole setup and payment databases are different. I know it can be done manually, but I'm not sure if the Mothering subscription office has to adjust it or if our admin here can.

So ~ Definitely send that email and I'll flag admin to take a look here, too!!

Wife of 1. Mom of 3. Conquering disability challenges, one achievement at a time.
 

fullofgrace is offline  
#8 of 23 Old 10-13-2010, 07:46 PM - Thread Starter
 
lil_miss_understood's Avatar
 
Join Date: Jul 2006
Location: Oregon
Posts: 10,597
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by fullofgrace View Post
Oh man! I'm so sorry! I didn't realize you didn't pay through your UserCP.

I'm not sure how Mothering will 'officially' adjust your mag subscription to include the perks here at MDC because the whole setup and payment databases are different. I know it can be done manually, but I'm not sure if the Mothering subscription office has to adjust it or if our admin here can.

So ~ Definitely send that email and I'll flag admin to take a look here, too!!
Yeah, somehow I've managed to just be coasting along through life with 2 brain cells who don't know how to communicate or something and totally forgot that there was a payment option through MDC itself.
I've emailed "products@mothering.com" because I don't know who else to contact.
Boy, is my face red.

Wife of Michael , SAHM to Aristotle 09/99 Raphael 06/07 and Marius 05/09 Known only in dreams but never forgotten: Euphrates Decluttering 290/2010
lil_miss_understood is offline  
#9 of 23 Old 10-13-2010, 07:52 PM
 
JessicaS's Avatar
 
Join Date: Nov 2001
Posts: 43,864
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Could you forward me your receipt for your subscription to administrator @ mothering.com?

I can take care of that for you, no problem.

Thanks!

Not all those who wander are lost 
JessicaS is offline  
#10 of 23 Old 10-13-2010, 07:58 PM - Thread Starter
 
lil_miss_understood's Avatar
 
Join Date: Jul 2006
Location: Oregon
Posts: 10,597
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by abimommy View Post
Could you forward me your receipt for your subscription to administrator @ mothering.com?

I can take care of that for you, no problem.

Thanks!
If I had received one, I would do so and gladly.

Wife of Michael , SAHM to Aristotle 09/99 Raphael 06/07 and Marius 05/09 Known only in dreams but never forgotten: Euphrates Decluttering 290/2010
lil_miss_understood is offline  
#11 of 23 Old 10-13-2010, 08:30 PM - Thread Starter
 
lil_miss_understood's Avatar
 
Join Date: Jul 2006
Location: Oregon
Posts: 10,597
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
So who do I contact to get a receipt? Because the money has been out of my bank for 8 days at this point with no receipt being emailed to me. Perhaps it's in the mail?
*sigh*

Wife of Michael , SAHM to Aristotle 09/99 Raphael 06/07 and Marius 05/09 Known only in dreams but never forgotten: Euphrates Decluttering 290/2010
lil_miss_understood is offline  
#12 of 23 Old 10-13-2010, 11:37 PM
 
JessicaS's Avatar
 
Join Date: Nov 2001
Posts: 43,864
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
it may have gone to your spam box?

Not all those who wander are lost 
JessicaS is offline  
#13 of 23 Old 10-13-2010, 11:45 PM - Thread Starter
 
lil_miss_understood's Avatar
 
Join Date: Jul 2006
Location: Oregon
Posts: 10,597
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by abimommy View Post
it may have gone to your spam box?
I already checked there.
Dear Lord, nothing can be simple for me!

Wife of Michael , SAHM to Aristotle 09/99 Raphael 06/07 and Marius 05/09 Known only in dreams but never forgotten: Euphrates Decluttering 290/2010
lil_miss_understood is offline  
#14 of 23 Old 10-14-2010, 10:22 AM
 
fullofgrace's Avatar
 
Join Date: Nov 2002
Location: New England
Posts: 15,783
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Go to PayPal and do this. The page it shows you is a version of your receipt.

Quote:
Originally Posted by fullofgrace View Post
You can check how you paid if you login to Paypal, click 'Payments Sent' then click details on the MDC one.

Wife of 1. Mom of 3. Conquering disability challenges, one achievement at a time.
 

fullofgrace is offline  
#15 of 23 Old 10-14-2010, 12:03 PM - Thread Starter
 
lil_miss_understood's Avatar
 
Join Date: Jul 2006
Location: Oregon
Posts: 10,597
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by fullofgrace View Post
Go to PayPal and do this. The page it shows you is a version of your receipt.
My bank shows a direct payment to Mothering, not PayPal.

Wife of Michael , SAHM to Aristotle 09/99 Raphael 06/07 and Marius 05/09 Known only in dreams but never forgotten: Euphrates Decluttering 290/2010
lil_miss_understood is offline  
#16 of 23 Old 10-15-2010, 02:28 AM
 
JessicaS's Avatar
 
Join Date: Nov 2001
Posts: 43,864
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by JacquelineR View Post
My bank shows a direct payment to Mothering, not PayPal.
Could you email me your information to administrator @ mothering.com and I can check with the office?



Thanks!

Not all those who wander are lost 
JessicaS is offline  
#17 of 23 Old 10-15-2010, 02:54 AM - Thread Starter
 
lil_miss_understood's Avatar
 
Join Date: Jul 2006
Location: Oregon
Posts: 10,597
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by abimommy View Post
Could you email me your information to administrator @ mothering.com and I can check with the office?



Thanks!
Thanks, abimommy. It's been a really rough month and I obviously wasn't thinking straight.
I'm emailing you right now.

Wife of Michael , SAHM to Aristotle 09/99 Raphael 06/07 and Marius 05/09 Known only in dreams but never forgotten: Euphrates Decluttering 290/2010
lil_miss_understood is offline  
#18 of 23 Old 10-15-2010, 07:56 AM
 
JessicaS's Avatar
 
Join Date: Nov 2001
Posts: 43,864
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by JacquelineR View Post
Thanks, abimommy. It's been a really rough month and I obviously wasn't thinking straight.
I'm emailing you right now.


I can understand that. Sometimes I feel like my brains are all spilling out into my two year old.

It is no worry at all, I'll get it taken care of.

Not all those who wander are lost 
JessicaS is offline  
#19 of 23 Old 10-16-2010, 03:30 AM - Thread Starter
 
lil_miss_understood's Avatar
 
Join Date: Jul 2006
Location: Oregon
Posts: 10,597
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by abimommy View Post


I can understand that. Sometimes I feel like my brains are all spilling out into my two year old.

It is no worry at all, I'll get it taken care of.
Thanks so much, abimommy!!

Wife of Michael , SAHM to Aristotle 09/99 Raphael 06/07 and Marius 05/09 Known only in dreams but never forgotten: Euphrates Decluttering 290/2010
lil_miss_understood is offline  
#20 of 23 Old 11-26-2010, 01:21 PM - Thread Starter
 
lil_miss_understood's Avatar
 
Join Date: Jul 2006
Location: Oregon
Posts: 10,597
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)

Hmm. I think this may be related to the issue I had  here, so please forgive me for reviving an old thread here, but...  My Mothering subscription came today... Except, instead of one magazine, I have received 2. I know I got a 2 year subscription, but I was hoping it meant 2 separate years. shy.gifwinky.gif

 


eta: I've emailed the address you provided earlier. Sorry for being a clown. redface.gif


Wife of Michael , SAHM to Aristotle 09/99 Raphael 06/07 and Marius 05/09 Known only in dreams but never forgotten: Euphrates Decluttering 290/2010
lil_miss_understood is offline  
#21 of 23 Old 11-26-2010, 07:58 PM
Administrator
 
cynthia mosher's Avatar
 
Join Date: Nov 2001
Location: An Arabian kingdom far far away
Posts: 28,851
Mentioned: 13 Post(s)
Tagged: 0 Thread(s)
Quoted: 83 Post(s)
Hi lil_miss_understood! wave.gif

You will probably get a reply from Amy (aka georgia) but quickest and most direct route to subscription questions would be via Sarah in the Mothering Subscriptions office. You can reach her at subscriptions@mothering.com. thumb.gif

cynthia mosher is online now  
#22 of 23 Old 11-26-2010, 09:25 PM
 
georgia's Avatar
 
Join Date: Jan 2003
Location: tl;dr
Posts: 26,063
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Hi, yes, emailing Sarah will be your most direct route for help with any subscription difficulties. She'll be back in the office on Monday. If you need help sooner, please email me at administrator@mothering.com. Thank you so much for your support of Mothering and MDC!

I have retired from administration work, so if you have a question about anything MDC-related, please contact Cynthia Mosher. Thanks!
 
georgia is offline  
#23 of 23 Old 11-27-2010, 12:16 AM - Thread Starter
 
lil_miss_understood's Avatar
 
Join Date: Jul 2006
Location: Oregon
Posts: 10,597
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)

All right. I'll email her right away, although I understand I likely won't hear from her over the weekend. :) Thank you so much for your assistance!


Wife of Michael , SAHM to Aristotle 09/99 Raphael 06/07 and Marius 05/09 Known only in dreams but never forgotten: Euphrates Decluttering 290/2010
lil_miss_understood is offline  
Closed Thread

Quick Reply
Message:
Drag and Drop File Upload
Drag files here to attach!
Upload Progress: 0
Options

Register Now

In order to be able to post messages on the Mothering Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
If you do not want to register, fill this field only and the name will be used as user name for your post.
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



User Tag List

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off