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#1 of 14 Old 02-10-2012, 07:58 AM - Thread Starter
 
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I haven't gotten email notifications when threads I'm subscribed to have been updated for about 5 days now. I've been back to the site several times and reposted. I've also checked my subscriptions and they say I'm subscribed for immediate notifications. Can someone fix that?

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#2 of 14 Old 02-12-2012, 10:20 AM
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As far as I can tell mail is being delivered through our system so I'm not sure what the issue might be for your email notifications. If it continues to occur you can report the issue via our feedback form so support can take a look: http://www.mothering.com/community/feedback

 

You should be able to change your settings directly in your account. We can't change it for you. 

 

Go to Subscriptions and scroll down to the options where you can select a variety of settings choices. For threads you are already subscribed to you will have to manually set each of them or stop all subscriptions emails. 

 

 

 

 

 

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#3 of 14 Old 02-12-2012, 10:48 AM - Thread Starter
 
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Yes, I did all of that and the threads I want updates from are set to, "immediately." I'm still not getting anything from those. Although, I did get the notification from this one so maybe it has finally reset.

knit.gifSAHM to 3 boys and 1 man; 22 jammin.gif, 9REPlaySkateboard04HL.gif, 5 FIREdevil.gifand now 1 year oldtoddler.gif!

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#4 of 14 Old 02-13-2012, 06:57 AM - Thread Starter
 
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I'm still not getting any emails except for the one from this thread so I've sent a message to Support. At least one other friend of mine on here says she's having the same problem. It's always happened periodically, but in the past, once I come back on and read or post to the thread, I start getting emails again. Not this time, though.

knit.gifSAHM to 3 boys and 1 man; 22 jammin.gif, 9REPlaySkateboard04HL.gif, 5 FIREdevil.gifand now 1 year oldtoddler.gif!

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#5 of 14 Old 02-14-2012, 10:10 PM
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According to tech support, If you never log out (many users don't) you may never have come out of being "paused" for notifications, which would result in what you're talking about. A fix for that is coming this week. So if you are still having the problem next week please let me know. 


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#6 of 14 Old 02-15-2012, 07:51 AM - Thread Starter
 
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Oh, ok. I never do logout manually. Sometimes I am logged out by my computer if it crashes.

I'm getting the notifications now and so is my friend so maybe it has already been fixed. Thanks.

knit.gifSAHM to 3 boys and 1 man; 22 jammin.gif, 9REPlaySkateboard04HL.gif, 5 FIREdevil.gifand now 1 year oldtoddler.gif!

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#7 of 14 Old 02-18-2012, 07:47 AM
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thumb.gif


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#8 of 14 Old 03-04-2012, 06:19 PM
 
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Bumping this--I"ve had this same problem for a couple of weeks now. I've followed all of the above advice. Any ideas??


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#9 of 14 Old 03-06-2012, 11:39 AM
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3XMama, the only thing I can do is set your email address as mine and test it to see if I receive your notifications. If I do then we'll know the issue is on your receiving end. If I don't then we'll know it is on our end. Would you like me to do that?


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#10 of 14 Old 03-06-2012, 02:10 PM
 
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Oh my goodness, I feel like an idiot. Your post reminded me that I had a spam folder and that I should check it. There they all were! Sheepish.gif It looks like several other email subscriptions I have have also been going into spam, too, and I'm not sure why. I will get it fixed, though! Thanks for your offer, I appreciate it!! 


 read.gif Rachael~~SAHM to fairy.gif (4/27/06), diaper.gif (11/18/09) and babyf.gif (1/29/11); married to a fabulous man! flowersforyou.gif  intactlact.gif cd.gif    caffix.gif )O(

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#11 of 14 Old 03-07-2012, 07:46 AM
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No problem. smile.gif


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#12 of 14 Old 03-10-2012, 10:55 AM
 
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I'm having this problem too. I've followed the advice and I've checked my junk, spam and all of my settings. I used to get them just fine. Nothings changed that I can see... I'm logged out on my PC. Any ideas?

 

Thanks!

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#13 of 14 Old 03-12-2012, 11:31 PM
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peedie, I replied to your email and am waiting to hear from you. 


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#14 of 14 Old 03-14-2012, 09:54 AM
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peedie please check your email and let me know about your subscription to this thread. :)

 

Edited to add: Never mind. I set one of my emails in your account and I am now receiving your subscriptions notifications. Here is a screenshot of the one to this thread I just received. So I'm fairly certain the issue is with your email settings in your email client or your email service provider.

 

peedie.tiff

 

 


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