Thanks for the update, turnquia
And your situation as you report it, does amount to a form of 'feedback' to a mw. A client leaving care is a pretty loud statement for a mw to receive...and whether or not she actually hears it, is up to her. The main thing for any family is to switch care instead of going back for more! Switching care prior to the emergence of problems--seeing the potential for problems looming, and moving to avoid them--is the best thing for the family's safety and comfort. In a case like yours, your message of departure from care is the only 'feedback' that is needed to help yourselves.
Still, often families either don't experience problems until the birth or even after (pp care, BF stuff that may be serious). Then, 'leaving care' is inevitable anyway...and it may be some years before you can make the 'statement/critique' of choosing someone else for care.
What I said, above: "the only 'feedback' that is needed to help yourselves." This is all I hope to promote--for people to help themselves. We are the most important people to help--ourselves! To be clear on that...no one needs to do anything, IMO, for everyone else. And still, it's always been a form of 'helping myself', to make some noise about things like poor care. First, I like to get things off my chest--it helps *me*, no matter what the 'result'. Not everyone has this same need, I realize...but IME, many more people DO have that need, than not. At least, the evidence seems to be in those who finally do blow up about something they'd been holding onto for whatever reason--KWIM?
The 2nd thing is that by making noise that reaches the community somehow (such as pursuing complaints through overseeing agencies), we help ourselves directly and indirectly. Indirectly, but just as surely, if attention to our complaint by others does help prompt changes on a broader scale.
Does that make sense?