BumGenius Problem - Page 2 - Mothering Forums
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#31 of 46 Old 06-09-2007, 01:15 AM
 
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Originally Posted by finn'smama View Post
Oh man! I am sad to see this thread...we just bought a dozen BG 2.0's 2 weeks ago. And we use them all the time. I have noticed the tabs already look crappy...aw, this sucks.
Anika
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#32 of 46 Old 06-11-2007, 12:19 PM - Thread Starter
 
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I don't want everybody to get discouraged and panic. These problems are fixable and the customer service is excellent. Many many people use them with no problems. I have love everything about them except for this, but like I said it's fixable and from what I'm told shouldn't be happening on the new ones.

Mommy to THREE sweet boys & ONE sweet girl + a newb due in February!  I need a nap. 
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#33 of 46 Old 06-13-2007, 04:06 PM
 
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I had a bunch of 1.0s where the tabs were fraying or separating. I don't sew and don't have a sewing machine, so I emailed Cottonbabies and asked what I can do about it.
They said to just mail them the diapers and they'll either repair or replace.

So I did (in 2 batches, cuz I couldn't part with them all at once!) and they replaced them with brand new 2.0s. I couldn't be happier with the speed and results. YMMV, but I say, if you're having troubles, just email them and lay it all out and they'll do their best to make you happy.
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#34 of 46 Old 06-13-2007, 08:28 PM
 
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YIKES! I tried these and loved them so much I just ordered 3 more BM 2.0 today! I am keeping this info although I am praying I won't need it. T:
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#35 of 46 Old 06-14-2007, 05:33 AM
 
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I have 10 bG pockets and 2 bG AIOs for my daughter, and haven't had any problems yet (thankfully). I will say that I do notice some piling on the stretchy tabs, but I launder daily and realize there will be some wear and tear. I am hopeful that we won't have any velcro problems in the future...fingers crossed!
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#36 of 46 Old 06-14-2007, 12:04 PM - Thread Starter
 
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I'm still waiting to hear back from Jenn. I will let you guys know how it goes.

Mommy to THREE sweet boys & ONE sweet girl + a newb due in February!  I need a nap. 
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#37 of 46 Old 06-18-2007, 02:48 PM
 
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I sent my diapers in to Cottonbabies on Thursday. Today (Monday), I received and email and a phone call to say replacements were put in the mail. I'm really impressed with the customer service. Very friendly, helpful and PROMPT!! I'm looking forward to the new diapers and I'm really hoping the tab issue is resolved. I'll be ordering from them again, even if it's for other CDing products, because I really do appreciate customer service like that.
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#38 of 46 Old 06-18-2007, 03:39 PM
 
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Originally Posted by wildflowerjenn View Post
Tabs not sticking is an easily fixable issue primarily related to line drying or pulling the tabs apart while the diaper is still warm out of the dryer.
just to clarify....you are saying this problem can also happen if I line dry my bg's?? I.e., I shouldn't line dry?
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#39 of 46 Old 06-18-2007, 04:59 PM
 
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Originally Posted by Jenlaana View Post
HH's just came out with a version that has snaps and velcro. (wuwu!) I hope to be selling them on my website within the next day or two. www.sunflowersandsunshine.com and am definitely going to get a few for myself as well to test them out.
Wicked cool thank you!
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#40 of 46 Old 06-19-2007, 03:53 PM
 
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Originally Posted by lovingmommyhood View Post
I'm still waiting to hear back from Jenn. I will let you guys know how it goes.
Darcy,

I found your email in my spam folder on 6/10 and I sent you a reply very, very early that morning. I sent you another message today (the email you sent this morning made it into my Inbox). Can you check your spam folder and make sure that we're not both getting filtered? I promise, I am not ignoring you.

Thanks, Darcy!
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#41 of 46 Old 06-19-2007, 04:14 PM
 
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Just adding my couple of pennies....don't panic. I have 3 BG AIOs that we use a lot, especially when daddy watches him. They are washed and dryed (dryer and line) daily and we haven't had problems. I had a problem with them repelling one time and believe it was my own error. I fixed that by stripping them. Other than that, they have worked very well for the past 8 months.

Jenn treehugger.gifmama to Monkeylearning.gifSquishyenergy.gif& Riverangel1.gif(8wks)Wife to Mikejog.gif See you at the rainbow1284.gif Bridge, Abigael cat.gifand McKenna dog2.gifgd.gifnamaste.giffamilybed2.gifbellyhair.gifcaffix.gifcrochetsmilie.gifom.gifknit.gifcomputergeek2.gif

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#42 of 46 Old 06-19-2007, 04:33 PM
 
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Wonderful, thank you very much Jenn - excellent customer service!

eta: I have a BG bamboo fitted with velcro tabs which I use a lot and absolutely love, same for the cotton babies microfibre inserts.
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#43 of 46 Old 06-19-2007, 08:47 PM
 
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I don't know if it's just me, or it's the elastic in the stretchy tabs. I don't have my bumGenius 2.0 diapers in constant rotation, and they look pretty bad now. The front elastic is also awfully pilly. I haven't dried them in the dryer, except for once since Jenn said that would help the elastic hold better. I just feel like they should be holding up better for being $18 each!!!
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#44 of 46 Old 06-19-2007, 10:23 PM
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Ha, I win-- we have 36 BG 2.0!!! dh fell in love with them. I've had a few leaks (no way it's build up as our machine was brand new and we only use planet in correct amounts) BUT we love 'em still. But they better hold up or we'd need to get it redressed somehow... we def can't buy new for this kid, and we'd like to use them beyond-- that's the whole point of OS!! I trust CB will step up if nec. tho, they are a great co!! and hopefully the dipes will be fine of course
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#45 of 46 Old 06-19-2007, 10:32 PM
 
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We have about 12 BG 2.0 in our rotation and have had no problems with them at all. We are relatively new to CD, so DH uses these daily. They get washed a lot. I really love the convience of them, and they seem to be holding up really well (after about 6 months). I wouldn't worry about your diapes, if they do break it sounds like CB has great customer service!!
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#46 of 46 Old 06-21-2007, 03:11 AM
 
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Just chiming in to encourage anyone having problems to contact Cottonbabies. I had problems with 1.0s (leaky) and I sent them back, and they sent me new, lovely, non-leaking 2.0s as replacements. I am so, so happy with the customer service, and BGOS are going to make up most of our stash from now on (I have 12 at this point and will get more as DD outgrows our other dipes that aren't one size).

...the cuties in my avatar are my wonderful, c-section born, fully vaccinated sweethearts...
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