I have to second this rave for Shannon at woollybottoms. I have purchased a total of three soakers (2 custom and 1 instock) from her, and I couldn't be happier. Her customer service is incredible, and the quality of her products is top notch. She worked closely with me to create the perfect custom soakers for DD, and was quick to send them to me once they were done. I have only recently ventured into the world of wool, and I know that I will definitely be purchasing more soakers and longies from Shannon as I build up my stash.