Full Moon Baby Gear - Page 2 - Mothering Forums
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#31 of 31 Old 07-01-2005, 01:08 PM
 
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While I love FMBG fitted diapers and AIOs I do have issues with the customer service. I was lucky enough to get a custom slot in September or November of 2003 (can't remember exactly) for 1 fitted diaper. At that time the custom slots were over sold and I was placed on a waiting list given a 2 month wait for my item. During this time I received no communication whatsoever and finally emailed the WAHM to get an update. I was told that it would be longer then expected but she would keep me posted. Again I received no communication but emailed her a few times to find out the status of my order. I finally received the diaper in March of 2004. The craftsmanship was beautiful and I love the diaper however I will no longer order from her directly b/c of poor customer service and lack of communication.

jen: caring auntie to a bunch of little (and some not so little anymore) wild things. Teacher to my whackadoodle 3s (and sometimes infants)
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