Join Date: Jun 2005
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Well, I am sort of speaking from the other side as a someone who had a doula and had a c-section.
I had already paid her in full by 36 weeks or so (I don't remember what was in the contract, but we had the money and I wanted to clear it up).
I was told by my midwife (CNM within a doctors practice, I think she was just following protocol) over the phone that I had grown my baby too big and I needed a c-section and they would be calling me back to arrange it. I called up my doula in tears. She did send me some info on ACOG guidelines about fetal macrosomia. I went to an appointment with one of hte doctors to find out why I needed a c=section. I wish I would have asked my doula to go with me (I think now that is outside certain doula's scope of work). I got talked into a scheduled c-section. We scheduled it for monday, and I hoped that the baby would come out over the weekend (I was supposedly past due). My doula kept in touch, but did not attend the c-section. I don't remember if I told her not to bother, but I certainly didn't ask her to be there, I didn't think that was within the scope of a doula. It would have been nice to have her there. She could have held my hand when DH left with the baby.
On her own she partially refunded my money. I did not ask her, that was not my main concern at all.
She never did any post natal visits (I think she was flaking on those at the time, I know she flaked on a friend of mine who had her baby the same weekend, we used same midwife, doula, and hypnobirthing class, that's how we became friends). I went to visit her a few months after DD was born.
I think your client is being unreasonable to not pay you, you definitely tried to be there.
What was written in your contract???
However, I think we can all agree that support after a cesarean isn't usually to the extent that it would be during a natural labor and birth, so many doulas I know offer a certain number of hours (usually 8) of postpartum support in lieu of labor support. I.e., the mom can choose what you did for her or postpartum support.
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