triscuit ap store? - Mothering Forums

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#1 of 5 Old 12-16-2010, 01:32 PM - Thread Starter
 
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Does anyone have any experience ordering from the triscuit ap store?  I ordered a Lemmie wrap from them two weeks ago and haven't recieved it yet.  I wasn't too concerned, since it is coming from Canada and I am in Massachusetts, but I emailed them anyway to check, and the email bounced back.  My credit card has already been charged.  Thoughts, advice? 

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#2 of 5 Old 12-16-2010, 08:43 PM
 
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i have not dealt with them but i say call them

Phone: 6139700820
 

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#3 of 5 Old 12-17-2010, 05:24 AM
 
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I know this mom irl (actually met her here on mdc).  I would just give her a call and find out.  It could be taking longer because of the holidays and crossing the border.  I wouldn't be worried though :)


Mama to my charming little boy, born at home January '09
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#4 of 5 Old 01-11-2011, 08:28 PM - Thread Starter
 
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I did call just before Christmas and she said she would get back to me when she got to the office, but she never called back.  I called and left messages several times and sent an email directly and through the form on the site, and all I got was an automated response.  Nearly 6 weeks after placing the order, I gave up and filed a claim with paypal.  I haven't got my money back yet because the claim takes 10 days to give the seller a chance to come up with a tracking number, but customer service at paypal was extremely helpful and reassuring, so I'm not worried about it.  Mostly I'm bummed that I have to pick a different color wrap from another site, haha.

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#5 of 5 Old 01-21-2011, 03:23 PM - Thread Starter
 
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Just wanted to update that I received a message from another Mama who ordered a wrap and never received it, and now that site is "under construction", so it looks to me like TAPS has closed. 

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