Does anyone have any experience ordering from the triscuit ap store? I ordered a Lemmie wrap from them two weeks ago and haven't recieved it yet. I wasn't too concerned, since it is coming from Canada and I am in Massachusetts, but I emailed them anyway to check, and the email bounced back. My credit card has already been charged. Thoughts, advice?
I know this mom irl (actually met her here on mdc). I would just give her a call and find out. It could be taking longer because of the holidays and crossing the border. I wouldn't be worried though :)
I did call just before Christmas and she said she would get back to me when she got to the office, but she never called back. I called and left messages several times and sent an email directly and through the form on the site, and all I got was an automated response. Nearly 6 weeks after placing the order, I gave up and filed a claim with paypal. I haven't got my money back yet because the claim takes 10 days to give the seller a chance to come up with a tracking number, but customer service at paypal was extremely helpful and reassuring, so I'm not worried about it. Mostly I'm bummed that I have to pick a different color wrap from another site, haha.
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