Product name:Ergo (blue color) Nice color, like a light denim
Brief description of product:front/back infant/toddler carrier w/ straps, lots of straps
Store/Site of purchase: ergo website
Price: $99 ergo +hood extender + wallet pouch
How long have you used this product? 3 months
Fit/Sizing: Fits both dh & I, however i can only leave it around the waist, my hips are larger than the widthe of the belt. I do think they have a waist extender.
Performance: Works well for front/back carry. We use it for hikes, dh has ds in the back carry. I've used it on the back carry to cook, to keep ds occupied. Allows for hands free carrying which i like. It is a bit difficult to get the child in by yourself though & the directions were confusing that came w/ it. I couldnt figure out what to do w/ one strap for about a week. I use the front carry to go for short walks outside w/ ds. He loves it, he can see me & look around. It distributes his weight very well & some of the straps are adjustable. The only thing that does get annoying is that the bottom that sits below the childs bottom is very stiff and wide & hits my legs on the front carry & bottom on the back carry while walking. Going for long walks makes this annoying as it chaffs a bit.
Workmomship:Solidly made, no problems so far. Made in China
Customer Service/Communication: Received w/in a week, from Hawaii, which is where they're located. I havent contacted them about the small problems i had (what to do w/ one strap) but think i will just to suggest better directions for future buyers.
Would you purchase this product again? Yes, overall it works well for both dh & myself & allows for hands free carrying front & back carry.
Have you made a complaint to the WAHM about the product? If yes, please provide details of any resolution or lack thereof:
I dont have any complaints just a few suggestions on the directions which i plan to contact them about.
Additional Comments: Great carrier if you liked the baby bjorn type and your child has grown out of it. This allows for hands free carrying.
I give it (How many thumbs up out of five?): 4