Hollister Clothing incident - Texas - Mothering Forums
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#1 of 75 Old 01-22-2010, 01:01 PM - Thread Starter
 
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Have y'all heard about this really outrageous incident that happened at a Hollister store near Dallas, Texas?

http://tinyurl.com/ylbjsmo

I've been in communication with the mom in the story, and she has yet to get a response from her complaint. Yesterday she talked to someone at the corporate headquarters (Hollister is owned by Abercrombe & Fitch) and is not sure they will even respond at all.

Anyone who is motivated to do so might want to call either their local Hollister store or A&F's corporate office and ask them to clarify their store policy. Some good questions to ask are here: http://firstright.org/lactivism_q_a

Thanks!
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#2 of 75 Old 01-22-2010, 01:27 PM
 
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I just heard about this yesterday, I am beyond outraged. And thinking I should comment on the article once I've calmed down, because the lack of information out there is stunning.

I live within driving distance of this mall. Nurse-in anyone?

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#3 of 75 Old 01-22-2010, 01:36 PM
 
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She even had the curtain closed? Whoa.

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#4 of 75 Old 01-22-2010, 01:50 PM
 
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Putting aside the BF angle for a minute (which is outrageous--not denying that for a second!)...

So she's in a dressing room, the attendant saw her go in there, saw feet under the curtain and he rips the curtain open? What if she'd been trying on a shirt or something (wouldn't be able to tell looking at her feet)? Isn't this a store where primarily teenagers shop? Would any of us want our teenage daughter for example trying on clothes someplace where the dressing room attendant feels the right to rip open the curtain whenever they want? Basic privacy???

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#5 of 75 Old 01-22-2010, 02:19 PM
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That was unbelievably rude! I am personally of the "breastfeeding should be done in private" persuasion but this poor woman WAS trying to do so discretely and that BOAR ripped open the curtain? This incident makes my blood boil and I hope the appropriate people are punished.
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#6 of 75 Old 01-22-2010, 03:05 PM
 
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UNBELIEVABLE!!!

Why on earth would he open the dressing room door?! That's not even a BF'ing issue, it's just basic respect & privacy!!

But regardless, I don't understand the BF'ing thing, I've BF in fitting rooms many times & never had an issue. I also don't understand the part that says she was told that there were nursing rooms available... why would she want to trek halfway across the mall (I'm guessing) with a screaming baby to use what probably amounts to a dirty family restroom with a hard plastic chair? (I have no idea what that mall is like, just speculating)

And why won't the company comment?

Well I would totally nurse-in but I'm all the way across the country... Although I could see if there is a Hollister near me!

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#7 of 75 Old 01-22-2010, 03:18 PM
 
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Quote:
Originally Posted by dogmom327 View Post
So she's in a dressing room, the attendant saw her go in there, saw feet under the curtain and he rips the curtain open? What if she'd been trying on a shirt or something (wouldn't be able to tell looking at her feet)? Isn't this a store where primarily teenagers shop? Would any of us want our teenage daughter for example trying on clothes someplace where the dressing room attendant feels the right to rip open the curtain whenever they want? Basic privacy???
I don't care *what* what she was doing. How can the company think it is okay for a male employee to open the door of a changing room while someone is inside it?!?!?

Personally, I do think it is okay, if there are few changing rooms, to says, "I'm sorry, but we don't have very many changing rooms, could we ask you to breastfeed over here" and then offer a chair or something outside of the dressing room itself. I would hope they would only do that if the store was crowded, though. Just because a nursing room is available somewhere in the mall does NOT mean the mother needs to use it!

 

 

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#8 of 75 Old 01-22-2010, 03:33 PM
 
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Please remember to refrain from namecalling, no matter how deserved. Thanks, mamas!

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#9 of 75 Old 01-22-2010, 03:34 PM
 
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And yeah, that nursing room argument is ridiculous. That room is there for the convenience of mothers, not stores.

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#10 of 75 Old 01-22-2010, 03:44 PM
 
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How infuriating. I can't believe he just whipped open the curtain like that! Breastfeeding or not I think it is incredibly inappropriate for him to invade her privacy like that.
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#11 of 75 Old 01-22-2010, 03:57 PM
 
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From what I hear the nursing rooms are actually pretty nice at this mall, and just upstairs from Hollister, but regardless it is up to the Mom where she feeds her baby, no one else has a say! I'm going to XP this story in Find your Tribe to see if anyone wants to organize a nurse-in.

Jessica , wife to L (8-5-05), Mama to H (9-18-09)
Regretting our decision to circ after complications that could have killed our baby boy!
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#12 of 75 Old 01-22-2010, 05:03 PM - Thread Starter
 
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OperaDiva - plans for a nurse-in are already underway, IF it seems like the best course of action after the mom receives/doesn't receive a response.

If anyone is local and would like to be kept up-to-date on the plans, please join the Yahoo! group set up for that purpose:
http://health.groups.yahoo.com/group/DFW_Lactivist/
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#13 of 75 Old 01-22-2010, 05:20 PM
 
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I can't believe a male employee just pulled the curtain back like that! It was bad enough that he bothered a nursing mom...but that just screams misconduct on all levels.
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#14 of 75 Old 01-22-2010, 06:00 PM
 
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man i wish we could go visit the in-laws! i'm up for a nurse-in!

i agree it's a bf issue, but what gives the employee the right to come into the dressing area like that?

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#15 of 75 Old 01-22-2010, 07:16 PM
 
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Quote:
Originally Posted by dogmom327 View Post
So she's in a dressing room, the attendant saw her go in there, saw feet under the curtain and he rips the curtain open?
Not that it makes this situation any less sickening, but he claims that he DIDN'T see feet under the curtain.

Quote:
The employee said he saw Yap go into the dressing room with the baby. When he was checking to see if the dressing room was open, he didn't see feet under the curtain. He pulled open the curtain and saw her breast-feeding.
His actions don't add up when he starts off with saying that he saw her go into the dressing room. Did he think that she just magically disappeared once she went in there?

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#16 of 75 Old 01-22-2010, 07:17 PM
 
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His actions don't add up where he starts off with saying that he saw her go into the dressing room. Did he think that she just magically disappeared once she went in there?
I KNEW there was another entrance to Narnia.

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Blech, I can't get anywhere near that store. If I'm in the mall and I need to go to a store and hollister is between me and it, I have to hold my breath and run. It reeks SO bad and makes the stores on either side of it stink too. When I was pregnant, it would make me nauseous. Even at an outdoor mall here the SIDEWALK stinks. Don't think I could stomach a nurse in

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I KNEW there was another entrance to Narnia.

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I KNEW there was another entrance to Narnia.
Now I really wish I was nearby!

 

 

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#20 of 75 Old 01-23-2010, 02:57 AM
 
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People must have such strange ideas about what goes on while breastfeeding

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#21 of 75 Old 01-23-2010, 11:27 AM
 
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People must have such strange ideas about what goes on while breastfeeding
Right! It doesn't spray out like a firehose (well, not after the first few months in my case )

I wish I were closer to Dallas.

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#22 of 75 Old 01-23-2010, 11:40 AM
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Okay, I am extremely pro-nursing and support the right to nurse in public without being harassed, but I have to play Devil's advocate here.

The store clerk opened the curtain because he didn't see any feet underneath. I believe that the clerks in such retail stores are responsible for making sure the fitting rooms are usable at all times.

Secondly, I think this whole situation is not so much "Hollister doesn't allow nursing in their stores" as much as it is "You can't hog up one of our fitting rooms for your personal use." The article doesn't even say that the woman was shopping at Hollister. For all we know, she marched in from the mall proper, made a beeline for the fitting room, and settled in to nurse. The stores have the right to keep their fitting rooms for their intended purpose.

It sounds, to me, like it's against Hollister's policy to provide private breastfeeding rooms for nursing mothers, and I can't say I blame them. They're trying to run a business. Sure, this mama wanted a quiet, private place to nurse. That's not Hollister's problem. If there are three fitting rooms, and one has a nursing mama in it, the other has a napping man in it, and the third is being used for two teens to make out in, then where shall people try on clothes?
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#23 of 75 Old 01-23-2010, 12:16 PM
 
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I couldn't resist, I commented on that article, the other comments there were infuriating.

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Secondly, I think this whole situation is not so much "Hollister doesn't allow nursing in their stores" as much as it is "You can't hog up one of our fitting rooms for your personal use." The article doesn't even say that the woman was shopping at Hollister. For all we know, she marched in from the mall proper, made a beeline for the fitting room, and settled in to nurse. The stores have the right to keep their fitting rooms for their intended purpose.

It sounds, to me, like it's against Hollister's policy to provide private breastfeeding rooms for nursing mothers, and I can't say I blame them. They're trying to run a business. Sure, this mama wanted a quiet, private place to nurse. That's not Hollister's problem. If there are three fitting rooms, and one has a nursing mama in it, the other has a napping man in it, and the third is being used for two teens to make out in, then where shall people try on clothes?
Would it have made a difference if she had grabbed a shirt off the rack first? What if she was in the middle of trying on a shirt, and the baby saw the milk source and got hungry? Should she just cover back up and leave with the baby screaming (and not get a chance to buy the shirt) just so she can find a better place to nurse?

I don't know what the malls in TX are like but around here, there are usually a few extra fitting rooms. I've rarely had to wait to try something on. But even so, you're at the mall. Trying on clothes. Waiting a few minutes isn't gonna kill you, you couldn't be in that much of a rush if you have time to try on jeans. There's always teenagers who stand in the fitting room half-dressed talking on their cell, because to them texting their friend is way more important than hurrying up so the next person in line can try on their clothes. It isn't really bad for business either, because every minute that someone is standing in line is one more minute that they're seeing everything in the store, maybe they'll spot a cute jacket that they just HAVE to try on & they'll run and grab it while their friend holds their place in line.

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#24 of 75 Old 01-23-2010, 12:29 PM
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Would it have made a difference if she had grabbed a shirt off the rack first? What if she was in the middle of trying on a shirt, and the baby saw the milk source and got hungry? Should she just cover back up and leave with the baby screaming (and not get a chance to buy the shirt) just so she can find a better place to nurse?
Sorry, but the whole story just sounds "off" to me. It really sort of sounds like she just ducked into the store to nurse her child behind a curtain. Would a nursing mama even fit into any shirts that Hollister sells?

And anyway, whether it's good for business for people to wait longer to try on clothes is beside the point. The point is that no private business should be made to provide private rooms for people's personal use that fall outside the scope of their intended purpose. If they choose to do so, that's something else altogether. Hollister obviously chooses not to.
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#25 of 75 Old 01-23-2010, 12:31 PM
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Blech, I can't get anywhere near that store. If I'm in the mall and I need to go to a store and hollister is between me and it, I have to hold my breath and run. It reeks SO bad and makes the stores on either side of it stink too.
Here, it's Abercrombie and Fitch that stinks up the mall. I hate it. When my asthma is acting up, I can't even walk on that level to get from one end of the mall to the other.
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#26 of 75 Old 01-23-2010, 12:50 PM
 
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Hi!

I have removed several UAVs. Would you all please keep the discussion focused on the actual incident in the store and NOT about the comments on another site about the incident in the store!

Thanks!


"Be kind, for everyone you meet is fighting a hard battle." -Plato
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#27 of 75 Old 01-23-2010, 12:57 PM
 
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Sorry, but the whole story just sounds "off" to me. It really sort of sounds like she just ducked into the store to nurse her child behind a curtain. Would a nursing mama even fit into any shirts that Hollister sells?

And anyway, whether it's good for business for people to wait longer to try on clothes is beside the point. The point is that no private business should be made to provide private rooms for people's personal use that fall outside the scope of their intended purpose. If they choose to do so, that's something else altogether. Hollister obviously chooses not to.
Are fitting rooms more scarce in other parts of the country?!?! LOL

I've fed my son in fitting rooms plenty of times & never had an issue. There are usually 10+ stalls and only one or two are occupied. I almost always change DS's diaper in the fitting rooms because the restrooms are pretty gross.

And I have gone into a store just to nurse DS. If I'm near BRU I will go there to use their nice comfy nursing room. If I'm in the mall I often go to Macy's to feed DS 'cause they have couches outside the fitting rooms. I don't shop at either store.

I don't see this as any different than parking yourself on the nearest bench in the mall. Maybe there wasn't a bench nearby. Maybe she wanted/needed privacy or a quiet, calm place. Sometimes I make DS wait a couple minutes to nurse if he's in a good mood but if he's the least bit cranky I find the nearest seat. If I just happened to be walking by Hollister at the time, so be it.

On that note, I'll admit Hollister would probably be off my radar as a place to nurse. It's dark and has weird doors and DH & I are afraid to go in there.

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#28 of 75 Old 01-23-2010, 02:18 PM - Thread Starter
 
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Here, it's Abercrombie and Fitch that stinks up the mall. I hate it. When my asthma is acting up, I can't even walk on that level to get from one end of the mall to the other.
And did you catch the fact that Abercrombe owns Hollister?
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#29 of 75 Old 01-23-2010, 03:43 PM
 
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Please refrain from speculating/casting suspicion upon the mama in question and stick to the facts we know. Thank you!

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#30 of 75 Old 01-23-2010, 03:59 PM
 
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I do not know about Dallas, but in Houston the guys that work at Hollister are all teens/early 20s. It is quite possible he pulled back the curtain thining the room was empty, saw a breastfeeding mom, and overreacted. It is not so crunchy here in Texas. While I believe his actions were wrong, he probably did not have some nefarious plot. He probably does not know the law either, I have found that most people here do not.

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