kicked out of mcdonalds last night - Mothering Forums

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#1 of 50 Old 08-12-2010, 11:58 AM - Thread Starter
 
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and i was not showing anything

Here's the whole story:

Tonight my friend and I, and our 6 children,
visited the McDonald's located at 51st Avenue and Cactus in Phoenix, AZ. We
were promptly advised by the cashier (night manager Tyler Pearson (sp.?)) that
our kids could play in the play land area but that we could not
eat in the dining area specifically designated for families to eat while
their children played. We were directed to sit in the dining area
out of sight of the McDonald's play land.

Upon completing our ice cream we returned to the
play area about 10 minutes later so that our children could play. After a
few minutes of sitting, I walked over to the cashier (again, night manager
Tyler Pearson (sp.?)) to order some drinks. Without even taking my drink
order, Mr. Pearson advised me that we were being kicked out. When my
friend asked Mr. Pearson why we were being kicked out he immediately stated
that several customers had complained that she was breastfeeding her baby in
McDonald's and that because of that mere act we were not welcome! This
COMPLETELY humiliated and mortified the both of us.

My friend then appropriately advised Mr. Pearson
that she was within her Arizona State rights to breastfeed her son. Mr.
Pearson dismissed her comment, grew agitated and repeated his early statement
that we needed to leave (regardless of Arizona Law). In response to this event, we told Mr. Pearson we needed his full
name and the telephone number to the corporate offices of McDonald's so that we
could call and complain. Embarrassed and hurt, we exited the McDonald's
with all of our children upset and confused as to why we were being kicked out
and why they could no longer play there.

I stopped outside to immediately make a
telephone call to the number provided by Mr. Pearson 480-585-5653. As I
was leaving a message regarding my complaint Mr. Pearson approached us outside
only to aggravate the situation by threatening to call the police for
trespassing. He scared our children and one of the older children was in
tears and beside himself because he thought he and his mom and everyone else
were going to jail.

As if that weren't enough, Mr. Pearson continued
the show by following us into the parking lot, as we were buckling our children
in, to write down our license plate numbers. This made the children even
more upset. Not to mention the baby who is crying and hungry and can't
eat because his mother is being forced from the McDonald's establishment and
slightly harassed in the parking lot so that she wouldn't even be able to sit
and nurse the baby in her van!!! Unacceptable and completely
discriminatory!!!
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#2 of 50 Old 08-12-2010, 12:12 PM
 
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Have you heard anything back from their corporate offices?

Why wouldn't the manager let you eat in the family area to begin with????

DD 2/08
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#3 of 50 Old 08-12-2010, 12:30 PM
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Originally Posted by MariesMama View Post
Have you heard anything back from their corporate offices?

Why wouldn't the manager let you eat in the family area to begin with????
Wednesdays are notorious for being very "slow" in the restaurant business. If it was later in the evening, they had probably already cleaned the family area in hopes of getting a head start on their closing procedures and going home as early as possible. They probably just didn't want it to get dirty again. In a decent restaurant with good management, the customer's wants would come first.

I'm appalled at the rest of the story.
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#4 of 50 Old 08-12-2010, 12:47 PM
 
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Go talk to your local LLL folk. My good friend was raised in Arizona and she says that normally there is a pretty fierce reaction to this sort of thing.

I'm sorry you had to go through this.

My advice may not be appropriate for you. That's ok. You are just fine how you are and I am the right kind of me.

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#5 of 50 Old 08-12-2010, 12:53 PM
 
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That is awful!

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#6 of 50 Old 08-12-2010, 12:56 PM
 
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WHAT?!!? That is completely INSANE. I live in Goodyear and I have been to that McDs...ugh its enough to make me want to go down and give him a piece of my mind!! You should alert the media, they will have a field day with it.

I'm so sorry you were treated so terribly.

Anna
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#7 of 50 Old 08-12-2010, 12:59 PM
 
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Oh for goodness sake that's even worse than not even remotely reasonable. I am horrified. I'm so glad that you are taking it further - well done you and your friend. Did you manage to call the corporate offices? If they were breaking the law, they need to know and take immediate action.

*Hugs* I'm so sorry this happened to you. It really shouldn't.
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#8 of 50 Old 08-12-2010, 01:06 PM
 
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You should alert the media, they will have a field day with it.

I'm so sorry you were treated so terribly.


I would call every TV and radio station around

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#9 of 50 Old 08-12-2010, 01:35 PM - Thread Starter
 
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i have called corporate, and emailed every news station, news Chanel 5 called and asked if i would do a story today i said yes they are going to call me soon with details! this guy is going to pay!
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#10 of 50 Old 08-12-2010, 01:45 PM
 
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i have called corporate, and emailed every news station, news Chanel 5 called and asked if i would do a story today i said yes they are going to call me soon with details! this guy is going to pay!
good!!! good luck on this. you may want to post it on Facebook and see if you can get a nurse-in organized. it's important to get the word out so that this never happens to another breastfeeding mother again.

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#11 of 50 Old 08-12-2010, 02:10 PM
 
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I merged your two posts and put the thread in the Lactivism forum. I'm so sorry this happeend to you!

Before organizing a nurse-in, I would really wait to hear form corporate. For all you know they'll be completely apologetic, acknowledge he was wrong, take action against him, and make amends with you. That would be ideal, I think.

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#12 of 50 Old 08-12-2010, 02:20 PM
 
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i have called corporate, and emailed every news station, news Chanel 5 called and asked if i would do a story today i said yes they are going to call me soon with details! this guy is going to pay!
Good!! I'm glad. I wouldn't have even left! What are they going to do? Physically lift you and carry you out of the place? They'd probably call teh cops... who would have been on your side!

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#13 of 50 Old 08-12-2010, 03:08 PM
 
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I'm so sorry this happeend to you!

Before organizing a nurse-in, I would really wait to hear form corporate. For all you know they'll be completely apologetic, acknowledge he was wrong, take action against him, and make amends with you. That would be ideal, I think.
nak

i agree completely with annettemarie. i'm very angry for you. i hope you get a response from corporate soon!
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#14 of 50 Old 08-12-2010, 05:53 PM - Thread Starter
 
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I merged your two posts and put the thread in the Lactivism forum. I'm so sorry this happeend to you!

Before organizing a nurse-in, I would really wait to hear form corporate. For all you know they'll be completely apologetic, acknowledge he was wrong, take action against him, and make amends with you. That would be ideal, I think.
thanks! i just wanted to put it where it would be seen

ETA no news from corporate yet, but another news station came so we are ow going to be on two news stations!
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#15 of 50 Old 08-12-2010, 06:31 PM
 
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I'm in Canada, is there any way I can watch this?!

Mom to angel baby, grew wings at 5 weeks in May '07, William, born Dec '08, and another angel who grew wings at 8w4d (lost at 11w) in Oct '10. Rachel born Feb 2012, Another angel Lost Sept '13. New bean due Nov '14!
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#16 of 50 Old 08-12-2010, 06:53 PM - Thread Starter
 
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QUOTE=bcblondie;15729535]I'm in Canada, is there any way I can watch this?![/QUOTE]

Yes we are going to record it and put it on youtube
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#17 of 50 Old 08-12-2010, 06:56 PM
 
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Awesome! Thanks! I'll be posting it to my facebook when you do. Keep us posted.

Mom to angel baby, grew wings at 5 weeks in May '07, William, born Dec '08, and another angel who grew wings at 8w4d (lost at 11w) in Oct '10. Rachel born Feb 2012, Another angel Lost Sept '13. New bean due Nov '14!
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#18 of 50 Old 08-12-2010, 09:44 PM - Thread Starter
 
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http://www.youtube.com/watch?v=zjbiW23e8B8

i'm going to re-do the all the news castings here in a while, after the 10pm news showing.
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#19 of 50 Old 08-12-2010, 09:54 PM
 
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http://www.youtube.com/watch?v=zjbiW23e8B8

i'm going to re-do the all the news castings here in a while, after the 10pm news showing.
Awesome!!!

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#20 of 50 Old 08-12-2010, 10:06 PM
 
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Awesome! Love it! It must feel so good to get some recognition and backing on this! I used to work at mcds. I'm ashamed to say! lol.

Mom to angel baby, grew wings at 5 weeks in May '07, William, born Dec '08, and another angel who grew wings at 8w4d (lost at 11w) in Oct '10. Rachel born Feb 2012, Another angel Lost Sept '13. New bean due Nov '14!
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#21 of 50 Old 08-12-2010, 10:28 PM
 
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I am sad for you. I worked for McD for 11 years and would have been upset if I heard this happened in any of my stores.

The corporate number for general questions is 1-800-224-6227
the HQ in IL is 2111 McDonalds Dr. Oak Brook, IL 60523
(630)623-3000

I don't know what number he gave you, it's probably a region number.

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#22 of 50 Old 08-12-2010, 11:21 PM
 
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#23 of 50 Old 08-13-2010, 05:24 PM
 
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nak...

outrageous! i can't wait to hear mcd's response!

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#24 of 50 Old 08-13-2010, 05:25 PM
 
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Just wondering if you heard anything from them today.

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#25 of 50 Old 08-13-2010, 05:36 PM
 
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me to.

 
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#26 of 50 Old 08-13-2010, 05:47 PM
 
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Sorry this happened to you, how incredibly ridiculus!
Still no response from MCD corporate? If no response, we should organize a MCD boycott?!

Loving wife and mama to 3 happy, healthy, home born children
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#27 of 50 Old 08-13-2010, 05:49 PM
 
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Sorry this happened to you, how incredibly ridiculus!
Still no response from MCD corporate? If no response, we should organize a MCD boycott?!
The OP hasn't been on yet today. Regardless, it's really important to wait and hear how she wants to proceed. (And also part of the Lactivism guidelines )

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#28 of 50 Old 08-13-2010, 05:51 PM
 
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Sorry this happened to you, how incredibly ridiculus!
Still no response from MCD corporate? If no response, we should organize a MCD boycott?!
Quote:
Originally Posted by annettemarie View Post
The OP hasn't been on yet today. Regardless, it's really important to wait and hear how she wants to proceed. (And also part of the Lactivism guidelines )
I already boycott McDonalds! (I think the food is gross)

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#29 of 50 Old 08-13-2010, 06:16 PM
 
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I agree with the previous poster!

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#30 of 50 Old 08-13-2010, 06:46 PM
 
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Someone cross-posted your Channel 5 story on another crunchy mom forum. I wanted to peek my head in and say I am SO sorry this happened to you! I wanted to tell you that you have my support for whatever nurse-in, company e-mailing or phone calling campaign or boycott that is possibly planned in the future.

One thing I might suggest, something a friend of mine does, is have the state law printed up and laminated and kept in your wallet, to show anyone who questions your right to breastfeed in public. We and our children should not be treated like second class citizens, as the OP was treated!!

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