Target's new incorrect price policy - Mothering Forums

Forum Jump: 
Reply
 
Thread Tools
#1 of 37 Old 12-04-2008, 06:29 PM - Thread Starter
Banned
 
Join Date: Mar 2006
Location: the Circle K
Posts: 5,766
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
What is this?

I just got back from a Target run to pick up a few things. I needed a new memory card for my camera so I went to the electronics area and found a small rounder with the kind of memory cards I need. Each size was on its own level and I saw a 2 GB one for $12.99. I thought to myself that was a great price and the price of memory cards sure went down.

When I checked out, the memory card rang up at $24.99. I thought that I must've made a mistake on the price so I didn't say anything to the cashier but I went and double-checked the sign. The price tag showed a sale from $24.99 to $12.99 with the description of the item identical to the one I bought.

Customer service checked with the electronics department and they said (over the phone) that the sign was wrong. The customer service person said the new policy was to return the item and resell it to you at a 10% discount.

I said absolutely not. The sign had the price at $12.99 and a description of the item so you need to sell me the memory card for the advertised price. I threw in there that what she was doing was bait and switch and illegal.

The woman said she couldn't because of the new policy so I asked for a manager. She called the manager who said to sell it at the advertised price.

Now that I think about it, bait and switch covers if you advertise an item and try to sell the customer a different item at a higher price. Is this bait and switch (with the same item)? Or something else or completely legal?
lalaland42 is offline  
Sponsored Links
Advertisement
 
#2 of 37 Old 12-04-2008, 06:35 PM
 
RGsMom's Avatar
 
Join Date: Nov 2008
Location: Racine, WI
Posts: 303
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Glad the manager gave you the advertised price! They really should uphold that - it's not YOUR fault someone didn't do their job correctly.

~RG Natural Babies Free Shipping on several items and orders over $60!  BumGenius, Tiny Tush, Rumparooz, RMD, Rockin Green & more!  We have all your diapering needs!
RGsMom is offline  
#3 of 37 Old 12-04-2008, 06:45 PM
 
veggiemomma's Avatar
 
Join Date: Oct 2004
Location: WV
Posts: 970
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
They are supposed to give it to you for the price on the sign if you protest at the cash register. Usually, if the sale is final, unfortunately, the store can argue that you agreed to pay the price at the register. At least, that is how it was when I worked at the dreaded Wal-Mart, although WM always gives you the advertised price if you say something about it.

I would have just returned the item at customer service for my money back and taken my business elsewhere. I don't go in for all this tricky stuff. FWIW, you can get a 2 G flashdrive at WM right now for 11.50 and a 4 G for 17.99. **No, I am not affiliated w/ Wal-Mart in any way.**
veggiemomma is offline  
#4 of 37 Old 12-04-2008, 06:47 PM - Thread Starter
Banned
 
Join Date: Mar 2006
Location: the Circle K
Posts: 5,766
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Oh I am glad too, I would have purchased a different size memory card if the price was $25.

But what stops Target from "putting an item on sale" and then when it is time to ring up they charge the full price? They can just say that the sign was in error. It has to be illegal.

ETA: Crossposted. Thanks for the info, I was trying to not hold up the line and I am sick so I thought the mistake must have been mine.
lalaland42 is offline  
#5 of 37 Old 12-04-2008, 07:37 PM
 
Minerva's Avatar
 
Join Date: Jul 2005
Location: Downers Grove, IL USA
Posts: 441
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
If there's a sign problem and I don't get the listed price, I don't buy the item. If I'm checking receipts after checkout and customer service gives me a problem, it gets returned immediately and with loud protests about the bad business practice of mismarked signs.

There's a reason I avoid big-box stores.

2 happy kids makes for a happy mother.

Minerva is offline  
#6 of 37 Old 12-04-2008, 07:53 PM
 
cristeen's Avatar
 
Join Date: Jan 2007
Posts: 14,677
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
it is illegal for them to claim the sign was wrong and still charge you full price.

I was sitting next to a customer service rep at the place I used to work. One of the stores had printed their own sign stating the price for a dining room set was $3.99 instead of $399. Of course is made it all the way back to the corporate office, where the customer service manager told them they had to eat it because it was their mistake. The law states very clearly that if the sign says $3.99 they can't charge the customer $399.

In the future, you can threaten to sic the Dept of Weights and Measures on them, which is the dept that oversees that.

Cristeen ~ Always remembering our stillheart.gif  warrior ~ Our rainbow1284.gif  is 3, how'd that happen?!?! 

We welcomed another rainbow1284.gifstillheart.gif  warrior in May 2012!! 

2012 Decluttering challenge - 575/2012

cristeen is offline  
#7 of 37 Old 12-04-2008, 08:56 PM
 
annethcz's Avatar
 
Join Date: Mar 2004
Location: on the beautiful prairie of MN
Posts: 9,825
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by Minerva View Post
There's a reason I avoid big-box stores.
Really? I've found prices to be much more consistent at big box stores than at smaller mom-and-pop type stores. It is expensive to buy and maintain the fancy computer systems that track store prices and inventory. I know that when I worked retail, I was much more likely to make a mistake ringing someone up if I had to manually adjust the sales price than if the sale price rang up automatically.

New signature, same old me: Ann- mama of 2 boys and 2 girls, partnered to a fabulous man.
I'm an unintentional weasel feeder and I suck at proofreading.
annethcz is offline  
#8 of 37 Old 12-04-2008, 09:00 PM
 
mamayarn's Avatar
 
Join Date: Dec 2007
Location: US
Posts: 378
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Sounds like a new policy courtesy of the Britax controversy. If you haven't heard, the price for a carseat on their website was far below the price they intended to charge and some people got the seats because they shipped before Target caught the error, and most peoples' orders were canceled. This, of course, made everybody irate and they sent out gift cards and have apparently changed their policy.

They've really got to get their act together and it sucks that they're doing it during the holiday shopping season. A sign in the store being wrong and having them argue over it seems so much worse to me than a pricing mistake on the website, but I can't seem to figure out how to say why. I think this baby is eating my brain.
mamayarn is offline  
#9 of 37 Old 12-04-2008, 09:03 PM
 
Ruthla's Avatar
 
Join Date: Jun 2004
Location: Long Island, NY
Posts: 43,652
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 4 Post(s)
What they should have done is give you the item at the price listed on the sign, and then immediately remove the sign if they don't want to honor that price for other customers.

Ruth, single mommy to Leah, 19 (in Israel for another school year), Hannah, 18 (commuting to college), and Jack, 12(homeschooled)
Ruthla is offline  
#10 of 37 Old 12-04-2008, 09:28 PM
 
threekstrio's Avatar
 
Join Date: Sep 2004
Posts: 183
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
My grocery store does this ALL THE TIME!! I'm not kidding. At least I've learned that as soon as I check out no matter how tired, sick, or myself or the kids are I stand at the end of the checkout and scrutinize my receipt. Ocassionally they give me the item for free but they at least adjust the price. They used to call someone up everytime to go check the price but anymore they don't. They know that I'm right and that I'm going to call them on it when things ring up wrong. A small bottle of laundry detergent on sale for $2.50 once rang up at $25.00. What really makes me sick is that it's likely that at least one person out there paid that much for it because they didn't check their receipt.
threekstrio is offline  
#11 of 37 Old 12-04-2008, 09:36 PM
 
tayndrewsmama's Avatar
 
Join Date: May 2004
Location: WI
Posts: 10,472
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
How cruddy. I wouldn't accept that either. I just noticed last week that Whole Foods has a policy that states if they charge you incorrectly for an item, you get it FREE! I even asked them about it to make sure I read it correctly. Now that's customer service!
tayndrewsmama is offline  
#12 of 37 Old 12-04-2008, 09:44 PM
 
dogmom327's Avatar
 
Join Date: Apr 2007
Location: Sioux Falls, SD
Posts: 5,702
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by mamayarn View Post
Sounds like a new policy courtesy of the Britax controversy. If you haven't heard, the price for a carseat on their website was far below the price they intended to charge and some people got the seats because they shipped before Target caught the error, and most peoples' orders were canceled. This, of course, made everybody irate and they sent out gift cards and have apparently changed their policy.

They've really got to get their act together and it sucks that they're doing it during the holiday shopping season. A sign in the store being wrong and having them argue over it seems so much worse to me than a pricing mistake on the website, but I can't seem to figure out how to say why. I think this baby is eating my brain.
I wonder if Target is worried that the Britax group can make a legal argument that by allowing people to check out, Target was "agreeing" to the posted price and such as they would if they bought it at the store's physical location?

Mama to DS (6/07) h20homebirth.gif, DD (6/09) h20homebirth.gif, and DD (07/12) homebirth.jpg..

dogmom327 is offline  
#13 of 37 Old 12-04-2008, 10:43 PM
 
1growingsprout's Avatar
 
Join Date: Nov 2005
Posts: 2,666
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Per the dept of weights and measures they MUST sell the item for what the shelf price /advertised price is. If it rings up wrong they MUST change it to the advertisted price.
1growingsprout is offline  
#14 of 37 Old 12-04-2008, 10:57 PM
A&A
 
A&A's Avatar
 
Join Date: Apr 2004
Posts: 16,186
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 8 Post(s)
It's called false advertising otherwise, and it's illegal. If you say "that's false advertising," I'd imagine a manager would give you the stated price.

"Our task is not to see the future, but to enable it."
A&A is online now  
#15 of 37 Old 12-04-2008, 11:01 PM
 
sapphire_chan's Avatar
 
Join Date: May 2005
Posts: 27,052
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
All sale signs at Target have the valid dates on them, did you check that? I think the cashier was full of it, but the manager may have just been nice.
sapphire_chan is offline  
#16 of 37 Old 12-05-2008, 01:10 AM - Thread Starter
Banned
 
Join Date: Mar 2006
Location: the Circle K
Posts: 5,766
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I called the national customer service number because I was confused and a bit disbelieving about the new store policy. I told the CS guy I talked to and he said I should have taken them up on the 10% offer because store policy was to charge however it rings up at the register. (I didn't tell him I got it for the sale price.) I asked him why I would ever shop there if I couldn't trust the prices on the tags.

I am going to call the store tomorrow and talk to the manager. If they aren't going to honor the prices on the tags I will not shop there anymore. Of course I only go there once every few months.

Quote:
Originally Posted by mamayarn View Post
Sounds like a new policy courtesy of the Britax controversy. If you haven't heard, the price for a carseat on their website was far below the price they intended to charge and some people got the seats because they shipped before Target caught the error, and most peoples' orders were canceled. This, of course, made everybody irate and they sent out gift cards and have apparently changed their policy.

They've really got to get their act together and it sucks that they're doing it during the holiday shopping season. A sign in the store being wrong and having them argue over it seems so much worse to me than a pricing mistake on the website, but I can't seem to figure out how to say why. I think this baby is eating my brain.
I think you are right about this. Even though I got the advertised price, after posting I called Target's national customer service and they had a separate line just for the Britax deal. The automated voice said, "Push 1 if you are calling about the Britax carseats".

Quote:
Originally Posted by Ruthla View Post
What they should have done is give you the item at the price listed on the sign, and then immediately remove the sign if they don't want to honor that price for other customers.
This is what I expected and what has always happened in the past.
lalaland42 is offline  
#17 of 37 Old 12-05-2008, 01:11 AM - Thread Starter
Banned
 
Join Date: Mar 2006
Location: the Circle K
Posts: 5,766
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by sapphire_chan View Post
All sale signs at Target have the valid dates on them, did you check that? I think the cashier was full of it, but the manager may have just been nice.
I didn't notice any dates. It was a smaller price tag/sticker - about the size of a postage stamp.
lalaland42 is offline  
#18 of 37 Old 12-05-2008, 01:14 AM
 
MusicianDad's Avatar
 
Join Date: Jun 2008
Location: Tuponia
Posts: 8,928
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I don't know about the US but in Canada it's illegal to sell an item for anything other then the advertised price. It's not a bait and switch, but we are very strict about false advertising. Even if the sign was a mistake, they have to sell it for what the sign says.

malesling.GIFMutant Papa to DD (12)hippie.gif and DS (2)babyf.gif, married to DHribbonrainbow.gif
If it looks like I'm trying to pick a fight... I'm not, I'm rarely that obvious.hammer.gif
MusicianDad is offline  
#19 of 37 Old 12-05-2008, 02:40 AM
 
ollineeba's Avatar
 
Join Date: Apr 2005
Location: Doing better than I deserve..
Posts: 5,376
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by threekstrio View Post
My grocery store does this ALL THE TIME!! I'm not kidding. At least I've learned that as soon as I check out no matter how tired, sick, or myself or the kids are I stand at the end of the checkout and scrutinize my receipt. Ocassionally they give me the item for free but they at least adjust the price. They used to call someone up everytime to go check the price but anymore they don't. They know that I'm right and that I'm going to call them on it when things ring up wrong. A small bottle of laundry detergent on sale for $2.50 once rang up at $25.00. What really makes me sick is that it's likely that at least one person out there paid that much for it because they didn't check their receipt.
Our grocery store will always give you the item for free if it rings up incorrectly. I always scan the receipt before I leave the store and generally find at least one mistake.
Last week it was the grapes that should have rung up for 25% off. After double checking it, the customer service person handed me back the $6.95 (it was a big bag of grapes ).

Wal-Mart does the same thing around here- if it rings up incorrectly, you get one of those items for free, up to a value of $20.00. Last time the pickles rang up incorrectly, but I just took my receipt over to customer service and they gave me the purchase price back. It sure beats having the cashier find someone to hunt it down and then discuss it while people are waiting in line behind you.

~e, wife to my sweet T , mama to my turtleman (12) , sunshine (9 ), and monkey (6)
ollineeba is offline  
#20 of 37 Old 12-05-2008, 02:01 PM
 
AngelBee's Avatar
 
Join Date: Sep 2004
Location: New Brighton, MN
Posts: 19,261
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
You would be SHOCKED how many times when I go through and double check my receipt, things are rung wrong or come up the wrong price.

Mama to 9 so far:Mother of Joey (20), Dominick (13), Abigail (11), Angelo (8), Mylee (6), Delainey (3), Colton (2) and Baby 8 and Baby 9 coming sometime in July 2013.   If evolution were true, mothers would have three arms!

AngelBee is offline  
#21 of 37 Old 12-05-2008, 02:25 PM
 
celestialdreamer's Avatar
 
Join Date: Nov 2004
Posts: 4,701
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I was at Target a few weeks ago and had something similar happen. I had 3 separate items that the actual price was few dollars more on each item at the register than on the shelf tag. I asked about it at the checkout and they told me that they are only allowed to charge whatever it rings up as. I would have thrown a complete fit about it but I had a crying baby in arms and a toddler trying to make a dash out the door. :

When I had told the guy "I really don't that is fair" he had said "Well, do you want to not get them at all, or get them for the price that is ringing up. Those are the options". I am totally avoiding shopping there at the moment, it really pissed me off! I ended up just paying full price

~Rebecca~
mama to a sweet girl , & 4 silly boys

celestialdreamer is offline  
#22 of 37 Old 12-05-2008, 02:32 PM
 
NiteNicole's Avatar
 
Join Date: May 2003
Posts: 4,580
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 8 Post(s)
Quote:
Per the dept of weights and measures they MUST sell the item for what the shelf price /advertised price is. If it rings up wrong they MUST change it to the advertisted price.
This is so true. I bet it's a store policy to OFFER you the 10% thing first and see if you'll take it.

Quote:
I asked about it at the checkout and they told me that they are only allowed to charge whatever it rings up as.
I've worked in retail and sometimes you get checkers who a. never learn the real policy and b. take it all very personally and act like you're taking money out of THEIR pocket or c. just can't be bothered with you, hope you'll move along because it's time for them to go home or on a break (not all retail people are like this, not by any stretch). Always always always ask for a manager if something doesn't sound right to you.
NiteNicole is offline  
#23 of 37 Old 12-05-2008, 02:41 PM
Banned
 
llamalluv's Avatar
 
Join Date: Aug 2007
Location: Southwest Chicago suburbs
Posts: 2,550
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by celestialdreamer View Post
I was at Target a few weeks ago and had something similar happen. I had 3 separate items that the actual price was few dollars more on each item at the register than on the shelf tag. I asked about it at the checkout and they told me that they are only allowed to charge whatever it rings up as. I would have thrown a complete fit about it but I had a crying baby in arms and a toddler trying to make a dash out the door. :

When I had told the guy "I really don't that is fair" he had said "Well, do you want to not get them at all, or get them for the price that is ringing up. Those are the options". I am totally avoiding shopping there at the moment, it really pissed me off! I ended up just paying full price
Wow. I can be so confrontational in person, and I would have said "Option C." And then paid for the items, then taken a photo of the wrong sign(s) and showed it to the manager and asked if he would like to get the AG or the Dept of Weights involved, or resolve this properly?
llamalluv is offline  
#24 of 37 Old 12-05-2008, 04:37 PM
 
PrettyBird's Avatar
 
Join Date: Jun 2005
Posts: 2,207
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Wow that is really shady to advertise one price and charge another. I wonder how many people don't notice at all or don't notice until they get home and don't want to waste gas money driving back? I don't see how this has anything to do with the Britax thing. The online sales have their own separate policies.
PrettyBird is offline  
#25 of 37 Old 12-05-2008, 04:51 PM
 
Matt's Mom in MT's Avatar
 
Join Date: Apr 2003
Location: Missoula, MT
Posts: 616
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I work at target and that isn't the policy at all. If someone disputes a price, we are required to give them the disputed price as long as it seems like a reasonable price. If it doesn't seem reasonable, then we are required to call in a manager. Reasonable would be within $20 or so of the original price. I'm sorry you had such crappy service. Not all targets suck.

Candy, Mom to Matthew (5/02) and Ethan (10/07)

Trying for #3 starting 5/13

Matt's Mom in MT is offline  
#26 of 37 Old 12-05-2008, 07:29 PM
 
sanguine_speed's Avatar
 
Join Date: May 2005
Posts: 3,591
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I'm as skeptical as anyone, and I agree that it's unfair to mark items at the incorrect price. I also think advertised prices should be honoured. However, I don't have any conspiracy theories about Lee Scott sneaking in the back door, purposely lowering tag prices while allowing items to ring up at a higher price at the cash register

Many times, workers are poorly paid, taken advantage of, and don't have time to do it all. I suppose what this means is that I don't begrudge the workers (usually) for incorrectly marked prices, and I also don't think I'm sticking it to the man by getting the advertised price. I feel like I can point out the error, get the advertised price, and move on. It's not a huge deal to me.

4 kids under 10
sanguine_speed is offline  
#27 of 37 Old 12-05-2008, 07:46 PM
 
JessicaS's Avatar
 
Join Date: Nov 2001
Posts: 42,897
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I have also noticed inconsistencies with pricing at Target.

A couple of months ago they had some Bum Genuis diapers that were mismarked and they gave me the marked price.

Not all those who wander are lost 
JessicaS is offline  
#28 of 37 Old 12-07-2008, 01:32 AM
 
Jilian's Avatar
 
Join Date: Jun 2003
Posts: 12,040
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
I've never had trouble getting the advertised prices. I'll usually ask them to go look at the sign and they've always said "We have to honor the price on the sign".

Zen doula-mama to my spirited DS1 (2/03), my CHD (TAPVR) warrior DS2 (6/07) & a gentle baby girl (8/09)
Jilian is offline  
#29 of 37 Old 12-07-2008, 04:12 AM - Thread Starter
Banned
 
Join Date: Mar 2006
Location: the Circle K
Posts: 5,766
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by sanguine_speed View Post
I'm as skeptical as anyone, and I agree that it's unfair to mark items at the incorrect price. I also think advertised prices should be honoured. However, I don't have any conspiracy theories about Lee Scott sneaking in the back door, purposely lowering tag prices while allowing items to ring up at a higher price at the cash register

Many times, workers are poorly paid, taken advantage of, and don't have time to do it all. I suppose what this means is that I don't begrudge the workers (usually) for incorrectly marked prices, and I also don't think I'm sticking it to the man by getting the advertised price. I feel like I can point out the error, get the advertised price, and move on. It's not a huge deal to me.
Yeah, that is what it is all about, sticking it to the man.

Let me spell it out since my point obviously flew over your head. I had $10-15 to spend on a memory card. I picked the largest capacity memory card in my budget based on the price tags on the shelf. When it didn't ring up at the price on the shelf I pointed out my error and the CS person said I was SOL when in the past they honored the price on the sticker.

Now I am trying to determine whether to break my lifetime boycott of Walmart because (in this area) they are less scammer-ish. Either Target has a policy to honor the shelf price or they don't but either way they should be able to detail their policy. Hell, Whole Foods' policy is printed in black and white and on display when you checkout.

The man (not walmart) has provided quite well for my family over the years. You are barking up the wrong tree if you think this is all to stick it to the man.
lalaland42 is offline  
#30 of 37 Old 12-07-2008, 04:16 AM - Thread Starter
Banned
 
Join Date: Mar 2006
Location: the Circle K
Posts: 5,766
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Oh, and I came back to post that DH went to Target to buy a birthday gift for DD's friend. It was one price on the shelf and rang up at a different price. He mentioned it to the cashier and she just took off the $2 without verifying. So either I got unlucky with who I dealt with, it was due to the bigger price difference or it was because we went to different Targets.

-DH goes to the one that is slightly closer to our house and I went to the one in the poorer neighborhood that has better deals. We live about 1/2 way between them but slightly closer to the one in the better neighborhood. ETA: There seems to be a lot of errors lately with the Target scanner.
lalaland42 is offline  
Reply

User Tag List



Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off