I got so excited about using Mvelopes and we signed up, only to have had horrible "technical difficulties" adding our bank accounts. I have spent over 2 hours yesterday on an online customer service "chat" with their customer service agent, been issued a "trouble ticket", which supposedly got resolved. Today I tried to add our accounts again- same problem- another 2 hours online with customer service, another "trouble ticket" issued. I hope it is just security issues with my bank, as I had a friend recommend this system to me and they had absolutely no issues setting it up. Has anyone had initial headaches with set up and then gone on to smooth sailing with Mvelopes?
Is this worth the hassle? I have researched a few other budgeting sites and this one seems to be the best fit and appeared to be the most user friendly (AFTER set up apparently).
Heidi , wife to my DH , mama to Hope Isobel (4/3/06), Molly Grace (7/31/09): , furbaby Callie :