Ugh. Okay, here is my financial tale of woe
When I lived with my STBX the phone/internet was in my name. When I left him, I called them and they told me that I could give them permission to transfer the account in his name and take my name off. I did that and he called them the next day, gave them his SS# and I got a refund check in the mail because I had paid it up to date. I called twice to confirm that my name was no longer associated with the account.
Well I got a bill for one month's service- it was actually from a collection's company. I was ticked because I didn't owe a bill, but I paid it right away to avoid having credit issues, then called the phone company.
I was transferred to a total of 12 people. They said I could not have gotten a bill because my name wasn't on the account.
I got another bill. For the same month's service that I had paid the collections company for. STBX had a cleared check as proof that he had paid that bill as well. So basically they collected that one month's bill from him first, then they got it from me.
He has also proved up all of his cancelled checks for every month since I moved out. So he has proof that he has indeed paid them all.
My Mom called them pretending to me me *unethical, yes, but I have to work and I had missed so much being on the phone with them* and they assured her it would never happen again, etc. Oh and she was transferred to 17 people.
Most of the people refuse to help us because- get this- MY NAME IS NOT ON THE ACCOUNT
Well I got a collection's notice in the mail AGAIN today for that SAME freaking month's service.
I swear, if my credit gets dinged for this, my head will
I just honestly do not know what to do at this point. I really don't. I am at a loss.