I was buying school supplies that were on clearance and some pencil crayons came up at 86 cents rather than 80 cents. I told the cashier and she rolls her eyes and calls the supervisor for an override. Even though all of the tags in front of the pencil crayons said 80 cents, she said that the price was supposed to be 86 cents. The supervisor and cashier both snickered and tolled their eyes over the 18 cents that I got back on the 3 packages, and did so loudly in front of other customers. I was already having a bad day thinking of our finances and I couldn't help but cry when I got in my vehicle. Really.....nobody should be made to feel like that.
I can't believe they treated you that way! I'd be pissed!
So you'd better believe I bring it up.
I mean, to me .18 actually is *something* If I can scrounge up 18 cents five times, I'll have a dollar to buy my son an ice cream cone, which is cause for celebration.
People just don't realize that if you are tracking things that closely, it's because it makes a difference to you.
FAs, co-sleeping, babywearing, extended nursing, positive parenting, homeschooler
AP Mom to 5
To answer your question, YES! I don't care if it is a $5 or 5 cent mistake, I mention it. It is the principal of it, IMO. If a store's computer rings up an item 5 cents in their favor for 100 customers, the store makes $5 off of the customers. That is wrong.
Missing DS 10/08
So in the example in the OP, at the register, I would have said something, but afterwards, it's likely not worth my time to head to the CS desk for $0.18...now if the stores around here gave out $5 for mistakes like that, I would TOTALLY head to the desk.
Money is money and I bet the sales staff that made you feel bad would drive an extra block to save 8 cents or even 2 cents off a gallon/liter of gas so shame on them for being rude AND for being hypocrites.
I'd write a letter to the store/company. That is inexcusable.
Yes, but since the codes didn't match, they wouldn't give me them for free.
I find there are a couple stores that I tend to check my receipt, sometimes before walking out of the place. One store, I think it's because they have a revolving door of students working for them so things aren't placed correctly etc. The other, I'm 99% sure it's done on purpose.
Sorry they treated you so awful.
I'm sorry they were so rude to you today.
I'm me. In love with this guy. We're bringing up two girls: Big A (8) and Little A (3)
They were really rude to you. Even if they thought it was ridiculous, that's poor customer service.
I'm sorry you were treated that way, OP. It's poor customer service. I would go higher up in their company. Put it in writing too.
Mom to J and never-ending , 0/2014 items decluttered, 0/52 crafts crafts completed
Seeking zen in 2014. Working on journaling and finding peace this year. Spending my free time taking J to swimteam
Steph, DH Jason (1-1-11), DS Owen (10-3-03) and DS Kai (10-13-11)
However, the cashier's behavior was inexcuseable. If either their tags or their register is wrong, even if it is only a few cents, it's their responsibility to fix it and really they should be apologetic about it, seeing as it's their mistake.
Im sorry they treated you like that. You had every right to want to pay the price advertised, after all its your money. It might not seem much to them but its the principle of the thing.