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I had my receipt which they used to look up the bed model, but I don't think they required one to replace the piece.
Chasing DS since April 2007 and pumping for DD March 2013.
We bought the Kura Bed from IKEA for our son. You can use it like a loft bed and put another mattress underneath, or you can flip it, so the mattress frame is on the bottom (if you hit the alternate pics you'll see it done both ways). We bought a canopy tent to go over the top. We had it as a loft bed, but it made me nervous to have DS (almost 4) climbing up and down unsupervised, so we flipped it.
This bed is *extremely* sturdy. We were pleasantly surprised. My DH was able to put it together very quickly. A PP mentioned that the furniture in the store didn't seem very sturdy, and I think I noticed that too. They change their displays around all the time, so I suspect they don't put much time into putting them together.
Anyway, our son LOVES the bed. We've had it for about a year now. With the canopy over it, it feels sort of enclosed. He plays on it all the time--it's been everything from a school bus to a glass-bottomed boat to a tractor. This last week it's been a fire plane (we went on a field trip to see the US Forest Service Smoke Jumpers)
AP Mom to 5
I've had faulty parts in packages from Ikea and they *always* required a receipt to replace the piece. Maybe this isn't the same everywhere, but the Ikea nearest me (couple hours away) certainly does. The one time the receipt left my wallet (darn hubby and his budgeting compulsion), I had to call him and get the transaction number before the parts exchange could be made (short piece of wood for a shelving unit).
I recommend that anyone who wants Ikea furniture visit a store and give the furniture a workout. Shake it, move it, check to see if they've gorilla glued the joints.
I'm happy with a lot of my Ikea furniture, but I don't buy the flimsier varieties.
Sabrina , mom to 4 fab kids!
AP Mom to 5
Mom to DD1 (11/1999), DD2 (07/2003), and DS (11/2012), all born at home and cloth diapered.
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