The receptionist said this is no reason to neglect my baby! I couldn't believe my ears! I explained to her that I don't see it as neglect, I call it delaying. And there have been no problems with my child.
So now we are in between switching to a new Ped. (He seems to be pro-whatever my choice is.
So much of me wants to let the old Ped know that her receptionist is treating her patients this way. I wonder if she even cares.
Do you think I should write her. I feel like I am just running away from the situation and I want to let the Ped know why exactly I am leaving her practice (for more reason than her leaving anyway).
I'm glad you found a new ped that you like .
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sometimes (or is it most times?) doctors have no clue about what their staff is doing or saying to patients. and these "front desk" people really do represent the doctors and the practice. (whether they like it or not).
I would definately write the letter...she need some supervision!