Join Date: Dec 2001
Location: Seattle Eastside
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If you can, I'd ask around to see if you know anyone who's rented from that agency at that airport, and what their experience was.
We rented carseats at Dulles when we flew from Seattle to DC, and while they weren't Britax, they were clean, less than a year old, had the direction booklet attached. My husband had to install them, but it was no biggie as he had the manual, both car and carseats had LATCH and tether anchors. He even had a 'helper' who helped him find the anchor and other stuff.
I think this will really depend agency to agency. Obviously the place we chose had a manager/owner that was on top of things as far as that goes. I would NOT be suprised at all if that was a rarity, though.