I have one my sister bought used from a friend of mine, and now I need to get it to FL for her. But I can't get it back in the bag/box!! Can anyone explain it to me??? We have been over and over the instructions, but can't seem to get the bottom rails to collapse all the way!
There are TWO buttons you have to push on each of the rails to get them to collapse all the way...it took us a long time to figure it out...you have to search for them...good luck! The instructions weren't really a help to us, either...
oh, that thing is such a PITA to break down! you have to do the bottom rails *first* and then the top rails, and be sure that you get both buttons on the bottom rails. i was on the verge of tears and after 30 minutes of cursing under my breath, i made my hubby do it and i've done it several times before!
I let dh do all the disassembling of ours for a few years- then when it came time to sell it, I had to figure out how to break it down the very last time. Anyway, I think I remembering him telling me to lift it up a bit to take the pressure off the button area.