Originally Posted by applejuice
And my son was standing there. He was shocked at how rude they were, and was afraid to speak up.
This sounds like a pretty nasty situation, precipitated by an unfortunate administrative mistake. I don't quite understand the above, though. You said he was standing right beside you, but that they were not willing to release his information to you. Why wouldn't they release it to the 15-year-old standing beside you? Who would
they have been willing to release it to? I wonder if perhaps the situation had just escalated emotionally to the point where it needed to be dealt with at another moment, through other means. In which case it's not surprising that you weren't making any headway.
My ds17 had an issue yesterday that straddled the teen/adult high-school/college divide. He received notice that his admission to university for next year had been revoked due to a missing grade on his interim high school report (we're in Canada, and final exams aren't written until late June, so the interim marks are crucial). He's taking one of his courses as a cross-enrolled student in a distance-learning program in another school district, he started the course very late in the year, and for whatever reason it just hadn't got entered in the province-wide computer system. Add to this the wrinkle that teachers here are in the midst of a series of rotating strikes.
While I'm able to call teachers and administrators at the distance education school on his behalf, we knew that the college would only deal directly with him. So I signed him out of school for the morning and we worked away together at getting the whole mess straightened away. He did all the phoning and emailing, though I helped him navigate the intricacies of who to call and how to phrase his request and how to work his way through receptionists to the people who could actually make things happen. Thank goodness that it worked: by mid-afternoon we'd gone from "admission offer revoked, feel free to re-apply for 2015" to "Welcome to college!"
Now, my ds is 17 and getting close to traditional college-age, but I think this type of situation is something one needs to take into account any time one is enrolling a teen early in college courses: it's not just the content, social milieu and format of instruction that will be different from high school, but the independence required when interfacing with the administration. I'd been through transition once before, when my eldest moved across the country before reaching traditional graduation age and legal adulthood, so I knew it ahead of time: if you put your teen in a more adult situation for educational reasons, they need to be ready to be adults in other ways,
because you as a parent can't necessarily do it for them.
Whatsnextmom, I hope things work out with your dd's transfer courses. Good luck! ETA: Could she request letters from her professors stating that the student body in those courses was mostly college-aged, and then go back to the administration with those notes?