Hello, my name is Dr Pugliese DC. I went to consult with Dr. Lagos in early December 2008 and made an appointment to have work done for mid January. Unfortunately, a couple of days after making the appointment there was a family tragedy that caused me to have to cancel my appointment. I contacted Dr. Lagos's office to inform him and ask about return of a $400 dollar cash deposit. Initially there was no response to 2 e-mails and one phone call placed over a 4 weeks period. I finally received an e-mail saying the money would be refunded. After 4 months I am still out the money. A couple of follow up calls and emails have not been returned so I have decided not to pursue the matter further. As a Chiropractor who has treated 13,000 patients over the length of his career I can say that I am just not comfortable having somebody work with something so important who doesn't have the integrity to keep their word. It doesn't make sense to lose $6,000-$10,000 of future business over $400 dollars. He may be a decent dentist but I am not willing to take that chance.