vent: being stalked by my insurance company - Mothering Forums
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#1 of 13 Old 07-11-2008, 04:24 PM - Thread Starter
 
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I am so enraged I could scream! My insurance company is CLEARLY stalking me to pressure me into vaccinating .

Less than a month after Curran was born, I received a letter from Aetna ("paid for by Wyeth Pharm") informing me of Curran's vax schedule for his first year. I tossed this without a second thought. The next month, another letter. This one saying, "We think you may have missed Curran's first round of shots . . . ." blah blah blah. This creeped me out a bit, but I let it go. Then I received 3 more letters. Today I got a postcard. Oh, and my partner tells me now that over the past couple of months he has gotten a few voicemail messages at his office!

Anyone else have similar experiences? WDYD?

I want to complain, but I'm intimidated . . . what if they try to deny coverage? Does that ever happen? If it hasn't, I bet it will someday soon, since the insurance companies and pharms are in bed together. . . .

I feel like Big Brother is watching!!!!!!!!

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#2 of 13 Old 07-11-2008, 04:29 PM
 
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Originally Posted by kristen1978 View Post
I am so enraged I could scream! My insurance company is CLEARLY stalking me to pressure me into vaccinating .

Less than a month after Curran was born, I received a letter from Aetna ("paid for by Wyeth Pharm") informing me of Curran's vax schedule for his first year. I tossed this without a second thought. The next month, another letter. This one saying, "We think you may have missed Curran's first round of shots . . . ." blah blah blah. This creeped me out a bit, but I let it go. Then I received 3 more letters. Today I got a postcard. Oh, and my partner tells me now that over the past couple of months he has gotten a few voicemail messages at his office!

Anyone else have similar experiences? WDYD?

I want to complain, but I'm intimidated . . . what if they try to deny coverage? Does that ever happen? If it hasn't, I bet it will someday soon, since the insurance companies and pharms are in bed together. . . .

I feel like Big Brother is watching!!!!!!!!
Wow, that's just useless waste of postage...

Can you Husband call Aetna and tell them the phone number changed- give them home phone number? Yes, you do want your insurance to be able to contact you- but not for that kind of harassment. Besides- why the work number? Despite being insured through the employer, I think it would be fair to change the number to your home phone number, work number is just not appropriate to begin with.

And next time the call I would definetely say that you do not wish to be called regarding this matter anymore. And if I see who's calling- you don't have to pick up, there are way too many phone calls here- mostly I don't pick up- if it's important, leave a message or call again, if not- go away.

I would say something regarding the phone calls and the letters- and if they keep it up, toss and ignore.
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#3 of 13 Old 07-11-2008, 04:41 PM
 
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Wow. That's crazy. We have Aetna health insurance and plan to select/delay vaccines, so this is concerning to me. My doctor supports our stance on selecting/delaying vaccinations. Can you get your doctor to put something in writing effectively saying that you are not following the regular vax schedule so they will get off your case?

Sorry you're going through this.
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#4 of 13 Old 07-11-2008, 04:48 PM
 
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Wow. That's crazy. We have Aetna health insurance and plan to select/delay vaccines, so this is concerning to me. My doctor supports our stance on selecting/delaying vaccinations. Can you get your doctor to put something in writing effectively saying that you are not following the regular vax schedule so they will get off your case?

Sorry you're going through this.
Honestly, I don't think a Doctor should have to tell an Insurance to go away. The Insurance is NOT making medical decisions- at least that's not their job, despite trying often enough trying.

I honestly think the OP should say something, write an email- especially phone calls etc- if a customer tells them "stop sending me brochures paid by Pharmaceutical Companies-that's advertising I don't want" and "stop calling me in that specific matter"- Aetna is the right adress for that, not the Doctor.

I would find it weird to ask my Doctor to talk to Aetna about advertising- and especially if somebody keeps calling. Thell them "stop calling about this" and then don't answer the phone if you see their number.
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#5 of 13 Old 07-12-2008, 08:28 AM
 
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I would call the insurance company and tell them that any further vaccine propaganda will from now on be considered personal harrassment.

I bet that will stop it.
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#6 of 13 Old 07-12-2008, 03:40 PM
 
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This happened with me with Kasier. All it took was a phone call to them to explain that we were not vax and the calls and letters stopped (pretty much) every so often when they update there systems i will get a call and have to remind them.
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#7 of 13 Old 07-12-2008, 09:36 PM - Thread Starter
 
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I'll call Aetna after I double check my policy -- is there any way that they will only cover Curran if he is vaccinated?

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#8 of 13 Old 07-12-2008, 09:45 PM
 
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I dont see how they could deny him coverage if you dont vax. My insurance company did a bit of the same thing but no phone calls just letters and I just ignored it. They obviously know I am not vaxing since they havnt gotten any bills but no problems as of yet on other health coverage.

 
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#9 of 13 Old 07-14-2008, 02:20 AM
 
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You can log on to Aetna and you should be able to change the phone number to your home number that way, or with a phone call to customer service. Otherwise I would ignore them. If you call them and ask them to stop spamming you they might flag your account. Oh, and they can hear everything you say when they put you on hold (this is true of any company that has that message "we record our calls in order to improve our customer service").
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#10 of 13 Old 07-14-2008, 10:15 AM
 
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Originally Posted by kristen1978 View Post
.. is there any way that they will only cover Curran if he is vaccinated?
NO.
Vaccines are not a law. They are only mandated for schools/day care.
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#11 of 13 Old 07-14-2008, 11:20 AM
 
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NO.
Vaccines are not a law. They are only mandated for schools/day care.
Actually, if you have private insurance, they can deny coverage. It sounds like yours is through DH’s employer though. I would for sure call and tell them to stop.
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#12 of 13 Old 07-18-2008, 06:55 PM
 
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Insurance companies have reminder services for things like vaxes, mammograms, diabeties checks and other such services that require regular check ups. It is automatic by their computer to send out notices if they have not received any claims for the services. You can call the insurance company and request to be taken off of the notice list. I have worked for insurances companies (not Aetna) and it is possible to be taken off of the list.

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#13 of 13 Old 07-29-2008, 12:30 PM
 
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Hmmm I have Aetna and haven't received anything but a recommended schedule from Moms-to-Babies. Maybe they're assuming I'm vaxing as I've taken her to the ped...twice? Maybe 3x, once four days after birth, once when she was sick. I wanted to establish a record of care but our ped doesn't even mention vaxes, bless his heart.

That IS annoying!
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