Aviva, I'm sorry about the extra stress! I hate it when my kids are sick. And the hurricane presents all kinds of other problems. I know its hard to feel like you're useless, but you aren't useless. If the roof fell off, and the house fell apart, you'd still have the hardest, most important job of all. And you're a superstar at it! I hope things start to look up tomorrow!
Ugh.. so the girl I hired to clean.... wow. I sent her an email a couple of weeks ago asking if she could come here every Saturday and do 4 hours one week, then 2 the next, then 4 hours again the next Saturday, then 2 hours the following week, etc. I said it exactly like that. She wrote me back and said that she preferred to do 4 hrs at a time and that my 6 hour/month plan isn't much in the way of cleaning.
I wrote her back and ok, we can do the 4 hrs then if
she will agree to do all the deep, end of season cleaning I normally do. And to clarify, my plan was for 12 hours a month, not 6. But we can agree to the 16 hours (4 hours a week) if she agrees to do the extra cleaning. She said thats awesome, that they can use all the extra money they can get, thank you so much.
So last week she comes on Sat. She's here for an hour and says to me that she's sorry, she totally forgot that she has someone coming to look at something she's selling, is it ok if she leaves an hour early and she'll make up the hour the following week. I said sure, but I offered to pay her the 4 hrs anyway, because if she's anything like me, she counts on money BEFORE she has it. She was VERY grateful and said she'd make up the extra hour the next week. She said she'd email me about hours.
BTW.. she charges $18/hr. We've been paying $20/hr just because its easier to pay with $20 bills. So in total she's worked for 7 hours and we've paid her $160
So I wait all week to hear from her. I get nothing. So Friday I email her and ask her if she's still coming on Sat. She emails me back and says is it ok if she comes on Sunday, because she's cleaning the other house on Sunday and it would be easier for her if she could do ours after theirs. Plus she'll stay for 3 hours, tho we'll only pay her for 2 because she owes us an hour. Apparently I wasn't clear enough when we agreed on the 16 hours for the month, she's back to thinking this is a 2 hour week.
I didn't say anything about the mistake with the hours. I figured that since we've arranged for someone else to come in that we'd just get her to do the deep cleaning anyway.
So today we made all of our daughters clean their rooms and my hubby pulled all their furniture away from the walls and beds are lining our hallways. She was supposed to wash walls today as my hubby is going to be painting a couple rooms this week.
She never showed up.
: So I wouldn't let him take our daughters anywhere today, even tho its GORGEOUS outside, because he had to be her to get her set up for cleaning, show her everything. PLUS everything in their rooms is all squished into the center of the rooms and beds are in the hall.
She sent me an email at 5 (she was supposed to be here at 1:30) and said sorry she never showed, that she just finished the other place and she's wiped. If I don't want her to come anymore she understands and she'll drop off the $18 I overpaid her this week.
You know, to be honest, if she had just left out the money part, I'd probably have emailed her back and said that its ok, sometimes our days get carried away, then arranged for her to come tomorrow. But she offered to give me back the $18 I overpaid her, which tells me that she doesn't even recognize that we've given her an extra $34. That pisses me off. It was my choice to overpay her, but it would be nice to be appreciated for it. Especially since I had to complain to her about her lack of skill so early in the game.
Someone please tell me they won't all be like this. Now I'm in the uncomfortable position of emailing her back to tell her, thanks but no thanks.
What did I do wrong?