You have to know how to work the system! LOL!
I hardly EVER go in for an appointment anymore--the walk in clinic is faster and really meets my needs. I mean, I'm not taking them in unless there is something major going on, so by the time I'm seeking care, I want to get meds, I want a chest xray, etc. The walk in clinic is, ironically enough, less stressful for me than the regular hours.
Also, if I think it is something like strep, I'll just ask if I can have a nurse visit, or it I can go straight to the lab for a culture. I never ask for an office visit for things like that.
Sometimes I get really frustrated with that office, but when I have needed to be seen immediately, they did right by us. My youngest, who has asthma, developed pneumonia for the first time ever last year. I got home in the morning from work and found her coughing--dh was like, "Yeah, she's been coughing straight for two hours, a nebulizer treatment didn't even touch it." I was like, HOLY CRAP, she looked a little dusky to me, but I think I was being paranoid...
anyhow, long story short, I basically drove her right to the office, told the people at the front desk that I was scared she wasn't moving enough air and I wanted to be seen RIGHT THEN or I was going straight to the ER, and they took us right back. The nurse brought an oximeter, a doc who wasn't even the doc we were to see stopped in just to make sure she was okay, and then after they determined that she didn't need immediate oxygen or anything, they put us in a room and we had to wait all of something like 8-10 minutes to be seen. They left the oximeter with me so that I could monitor her respiratory status.
Another time I dropped her (long story, she was 3, I was wearing flipflops and running, she was being "combative") and cracked her head open. Poor kid...anyhow, they were right on that, too, though we ended up in the ER for staples.
Finally, my oldest daughter currently identifies as a lesbian, and Rundquist's main concern is how supportive we are of her--as in, are we supportive enough. She is so kind and gentle with her, and that is the main reason we went there--she has a reputation for being great with preteen and teen girls. I really appreciate that.
So, yes, their office can be a zoo parade. That's a lot of practitioners in a little amount of space--five docs and at least two PAs/NPs. That building really isn't big enough for them; I wonder if there are any plans for them to move to a newer part of the hospital? Also, while other offices can and will limit their number of medicaide pts or pts in general, the ped office NEVER closes. Meaning they never stop taking new pts. They also never limit medicaide pts. That's one reason why they are so phenomenally busy.