Anyone else really dislike this place?
I took my 6 y o there the other day for a trim and before we got there she was in a wonderful mood, we had just had lunch together, went shopping. Wonderful mood. This is a child that has always liked getting her hair cut. She loves being messed over and getting a new cut. She gave no indication that she would be hard to trim or that she is an unruly child, none whatsoever. She's very well behaved in the chair.
First off, the hair stylist automatically looked at her like "oh no, a kid" when we walked in.
She didn't even say hello or tell us her name. I think something was telling me to just leave anyway because there were two people in line before us, but I stayed and waited it out. Next time I will listen to my gut!! Once she took my DD back and I tell her how I want it trimmed - I go to the front and sit down and can hear her telling my DD to "act like a big girl
" in a very harsh tone of voice....while she combed her hair SO rough, to the point where my DD was in tears and sobbing uncontrollably. The lady was jerking down on my DD's head while combing it. I hear my DD whining aloud so I went back and stood there with her. I was getting ticked and tried so hard not to be rude. I couldn't do it. I said to the girl "you must not have any children, or girls anyway
." And she said "well, my boyfriend has two little girls
" as if that makes her experienced I guess. I meant she doesn't have girls with long hair that hate it when they get tangles.
: Anyway, when done we were at the front and the girl said "in the future you might want to consider BRUSHING her hair before you bring her in to get it cut
." And my response?....."In the FUTURE I plan to take her to my hair stylist, who is a professional
And yes, my DD hair had been brushed that morning along with a ton of detangler being put in as usual. But we had been out in 40degree, bone chilling, windy weather and she had probably formed tangles from playing in the chic-fil-a play room and being out in the wind. she has thin hair and that happens to thin hair. An experienced hair stylist would know this and most definitely would NOT complain about it.
I will never go back to Great Clips again. Ever. I've had similar experiences the last few times I took my DD to different Great Clips around town. I'm seriously starting to think that these people are taught in beauty school how to be rude to parents and young children??? It's happened to me one time too many at this point.
I wish I knew how to complain about them locally to the owners but I have no idea.