family tools
choose a tool resource directory
find a practitioner parenting toolbox product safety media reviews family fun guide send an e-card family astrology

community features choose a feature birth stories find a Mothering friend live chat mothers' writing group teen voices

	subscribe

Frequently Asked Subscription Questions

How do I subscribe or renew my subscription to Mothering?
How much is a subscription to Mothering?
How often is Mothering published?
Why am I missing an issue?
How can I change my address?
How many issues do I have left in my subscritpion?
How can I give a gift subscription?
Someone gave me a gift subscription and I already have a subscription. Does that mean I have 2 subscriptions?
How can I order back issues?
Why did I get an invoice when I have already paid?
I subscribed over the web. Why did I get an invoice?
Why do I get so many renewal notices before my subscription has ended?
Why are the magazines sometimes at the newsstand before I get my copy at home?
I subscribed and received my first issue but no others.
When will I get my first issue?
I work with new moms. Can I get free issues of Mothering to distribute to my clients?

1. You may have moved and we do not have your new address. The Post Office will only forward magazines for 60 days. After that, they are destroyed. Please contact us with your old address and your new address so that we may ensure that your next issue of Mothering reaches you. You can do so at circulation@mothering.com or 1-800 984-8116. You may also use our Online Address Change Form

2. We have made an error. Please contact us at circulation@mothering.com or 1-800 984-8116 and we will be happy to correct the error.

3. Your issue may have been lost in the mail. This does happen occasionally. We are happy to assist you at circulation@mothering.com or 1-800 984-8116.

How can I change my address?
You can change your address online HERE
or by calling 1-800-984-8116 between 9am-5pm MST. Be sure to include you OLD address and zip code as well as your NEW address and zip code.

How many issues do I have left in my subscritpion?
Check the upper right hand corner of your mailing address label for the date of your last scheduled issue.

How can I give a gift subscription?
Know a new or expecting mom? Mothering makes a great gift!
You can order a gift subscription online HERE or by calling 1-800-984-8116 between 9am-5pm MST.

Someone gave me a gift subscription and I already have a subscription. Does that mean I have 2 subscriptions?
We will begin your gift subscritpion after your present subscription ends.

How can I order back issues?
All available back issues of Mothering can be ordered online here: www.mothering.com/shop/back_issues.html, or by calling 1-888-810-4150 between 8am-5pm MST.
Canadian and Foreign orders, please call 1-505-984-6292

Why did I get an invoice when I have already paid?
If you receive a billing invoice or renewal form after you have already sent your money, don't worry. It is most likely that the two letters simply passed each other in the mail. If you are concered, just send a email to circulation@mothering.com

I subscribed over the web. Why did I get a bill?
Sometimes customers send in a renewal card, forget they did, and then subscribe over the web. If this is the case, you have subscribed twice and are receiving a bill for the second subscription. Email circulation@mothering.com or call 800-984-8116 to cancel the second subscription.

Why do I get so many renewal notices before my subscription has ended?
We send out 6 renewal notices because our consumer tests show that monthly notices started early in the subscription get the best results. If you renew with the first notice, you won't receive any others.

Why are the magazines sometimes at the newsstand before I get my copy at home?
Most distributors take a couple of weeks to get the magazine from their warehouse to the retail store. Our shipping schedule anticipates this delay. A few stores may get the magazine directly from us and may put it out immediately.

I subscribed and received my first issue but no others.
If you checked the "bill me" option on the subscription card, we will send you one issue and then wait for payment. If the invoice is not paid, we will put a hold on the subscription until we receive payment.

When will I get my first issue?
Because we are a bi-monthly publication, it may take as much as 6-8 weeks to receive your first issue. There may be a wait for the next issue to be printed and mailed.

I work with new moms. Can I get free issues of Mothering to distribute to my clients?
We will donate free recent back issues for you to distribute to your new parents. All we ask is that you pay for shipping. To request free issues go to www.mothering.com/shop/bulk.html.

Do you have a question we did not answer?
If so, please email circulation@mothering.com and we will get back to you as soon as possible. You may also call 1-800-984-8116 between 9am-5pm MST.